New GlobalSign Survey Reveals 74 Percent of Enterprise IT Professionals Say SaaS Certificate Authorities Provide Greater Security than Internal Certificate Authorities

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Survey Reveals SaaS Certificate Authorities Reduce Management Burdens Caused by Internal CAs such as Microsoft Certificate Services

The survey proved our initial belief to be true: SaaS CAs provide enhanced services, ease of management and superior security when compared to internal CAs.

GlobalSign, the enterprise SaaS Certificate Authority (CA), today announced recent survey findings revealing the advantages of using a public SaaS CA versus an internal CA, such as Microsoft Certificate Services, for digital certificate issuance and management. A full report with executive summary is available at http://www.globalsign.com/resources/saas-based-ca-report.pdf. Just as physical IDs ensure trust in the real world, digital certificates ensure trust across the Internet, establishing secure communications between servers, machines, people and enterprise cloud infrastructures. The GlobalSign survey revealed that 74 percent of enterprise IT professionals who responded find SaaS CA providers to be more secure than Microsoft Certificate Services. The survey also revealed that 55 percent of respondents use SaaS CAs to issue digital certificates, and 44 percent of respondents believe SaaS CAs significantly reduce the costs and management burden caused by internal CA processes.

Enterprises use two types of digital certificate services to secure data, their networks, cloud infrastructures and applications. Internal CAs require organizations to create, sign and manage certificates, a process requiring advanced knowledge of the Public Key Infrastructure (PKI) environment and significant time and human resources. SaaS CAs provide enterprises with trusted certificates, the latest in security technology, PKI service management, and fast and easy deployment, without requiring advanced PKI knowledge and significant resources.

“As enterprises become more dependent on digital communications, cloud infrastructures and mobile communications, the need for digital certificates will continue to rise exponentially, providing a challenge to enterprises everywhere," said Steve Waite, CEO of GlobalSign Americas. “The survey proved our initial belief to be true: SaaS CAs provide enhanced services, ease of management and superior security when compared to internal CAs. SaaS CAs allow IT departments to quickly implement certificate services that enable secure communications and protect sensitive data without the administrative burdens and technical headaches of internal CAs.”

Key Survey Findings:

Responses indicate that internal CAs, such as Microsoft, cause a significant administrative burden, with half of respondents reporting their internal resources lack the technical expertise required to use an internal CA. In addition, 45 percent feel that the management of certificates is too complex and they'd prefer a SaaS CA. Over half of respondents, 53 percent, do not want to bear the burden of maintaining the ever-changing PKI environment.

When asked why it is easier to use a SaaS CA as opposed to Microsoft, respondents emphasized the benefit of offloading the PKI management burden to the SaaS CA, with 47 percent saying it's easier because they do not need internal PKI expertise with a SaaS CA and 53 percent claiming it's easier because the SaaS model eliminates management, upgrade costs, and other burdens. Shifting the responsibility of keeping up with policy standards and security to the SaaS CA, rather than trying to manage in house, was another reason SaaS CAs were considered easier to use. 53 percent reported using a SaaS CA is easier because certificate policy standards are already established and SaaS CAs provide the most advanced, up-to-date security.

For more information on the survey findings and to access the GlobalSign report, http://www.globalsign.com/resources/saas-based-ca-report.pdf.

Conducted during the first quarter of 2013, the survey was conducted in polled 154 respondents from various industries, including but not limited to financial services, healthcare, manufacturing, government, retail and technology. Titles of respondents include but are not limited to CEO, vice president, director, IT manager, network administrator and systems administrator. Not all questions applied to all respondents; percentages are based on the number of respondents who answered questions specific to each findings area.

For more information on GlobalSign visit http://www.globalsign.com.
To follow GlobalSign on Twitter, visit http://www.twitter.com/globalsign.
Interact with GlobalSign on Facebook, visit https://www.facebook.com/GlobalSignSSL.

About GMO GlobalSign
GlobalSign has been a trust service provider since 1996. Its focus has been, and always will be, on providing convenient and highly productive PKI solutions for organizations of all sizes. Its core Digital Certificate solutions allow its thousands of authenticated customers to conduct SSL secured transactions, data transfer, distribution of tamper-proof code, and protection of online identities for secure email and access control. Vision and commitment to innovation led to GlobalSign being recognized by Frost & Sullivan for the 2011 Product Line Strategy Award. The company has local offices in the US, Europe and throughout Asia. For the latest news on GlobalSign visit http://www.globalsign.com or follow GlobalSign on Twitter (@globalsign).

GMO Internet Group
GMO Internet Group is a comprehensive provider of industry-leading Internet solutions including domain name registration, cloud-based and traditional hosting, ecommerce, security, and payment processing services that each hold the top share of their respective markets in Japan. Other key business areas for the Group include online securities/FX trading, Internet advertising, search engine marketing and online research, and smartphone game development and publishing. GMO Internet, Inc. is headquartered in Tokyo, Japan. Please visit http://www.gmo.jp/en for more information.

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Angel Badagliacco