Employee Engagement Continues to Improve: 2013 Trends

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Quantum Workplace releases its annual employee engagement trends report.

Of the employees participating in Best Places to Work, 67.7 percent ranked as engaged in 2012, compared to only 37.2 percent of employees surveyed from organizations not participating in Best Places to Work.

Quantum Workplace released its 2013 Employee Engagement Trends Report, revealing the level of engagement among the nearly 5,000 organizations that participated in Best Places to Work last year. Of the employees participating in Best Places to Work, 67.7 percent ranked as engaged in 2012, compared to only 37.2 percent of employees surveyed from organizations not participating in Best Places to Work.

This year’s analysis included the two data sets—those participating in Best Places to Work and those not—in order to give a more in-depth view of engagement nationwide. According to the report, “In reality, the national average of engaged employees is likely somewhere between the Best places to work participants, who already know they excel at corporate culture, and the smaller sample of non-participating organizations, who recognize the need to improve and monitor corporate culture.”

Highlights from the report include:

  •     Engagement still remains lower than the level found prior to the late-2008 recession.
  •     Employees in higher levels within organizations are more engaged than those in lower levels.
  •     Organizations reporting increased profits had a higher level of engaged employees than those with declining profits.
  •     Denver and Charlotte were the only cities to show consistent and significant increases in engagement since 2009.
  •     Despite being two of the most engaged industries, the construction and accommodation/food services industries experienced decreases in engagement between 2011 and 2012.
  •     The top three drivers of engagement have remained constant for the past six years.
  •     Trust in senior leaders has the greatest impact on organizations’ overall level of engagement; however, only one in five organizations excel in this area.
  •     Perception of employee recognition varies drastically between engaged and disengaged employees, as well as between executives and hourly employees.

Released annually by Quantum Workplace, the report shows year-over-year aggregate trends, regional and industry trends, analysis on the components having the greatest impact on engagement, employees’ preferences for recognition, and the effect of engagement on retention, profits, and sales. To view the complete report, visit http://www.quantumworkplace.com/2013trendsrelease.

About the Survey
Developed in 2003, the Best Places to Work survey is a voluntary and free survey tool offered to participating organizations. Survey results analyze 10 components of engagement and highlight 37 key survey items that impact engagement. Best Places to Work is held annually in nearly 40 cities to recognize companies that value talent and high engagement. The survey focuses on areas of engagement relating to teamwork, trust in senior leaders, retention, job satisfaction, manager effectiveness, and more.

About Quantum Workplace
Quantum Workplace delivers smart tools for achieving and recognizing workplace awesomeness. When work is awesome, employees are engaged, clients are loyal, and business is good. Quantum Workplace serves more than 5,000 organizations annually through employee engagement surveys, action-planning tools, and leadership assessment. For more information, visit http://www.quantumworkplace.com or email info(at)quantumworkplace(dot)com.

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Hilary Wright
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