Leading Manufacturing Company Deploys Umbrella by OpenDNS and Reduces Malware by 98 Percent

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Technology-driven manufacturing company FLEXcon expects Umbrella by OpenDNS to eliminate 1.7 months of total user downtime each year based on early projections.


It was crystal clear during our free trial that Umbrella Enterprise works as promised

OpenDNS, the world's leading provider of cloud-delivered Web security solutions, today announced FLEXcon is using Umbrella Enterprise as part of its layered security architecture to reduce malware infections on its network by 98 percent. FLEXcon, a technology-driven manufacturing company that employs more than 1,000 people, is using cloud-delivered Umbrella Enterprise at nine locations worldwide.

Prior to deploying Umbrella, FLEXcon’s IT team had built an extremely fortified network architecture that included unified threat management (UTM) devices, dedicated firewalls and desktop antivirus. Because network (UTM/Next-generation firewalls) and endpoint protection products rely on signature-based tools that are not effective at blocking targeted attacks and advanced threats, FLEXcon still had no way of completely preventing malware before it penetrated its network. As a result, the team was still seeing an average of three malware infections each week. While that number may seem trivial, the average end-user downtime per infection was approximately eight hours, and PC techs were continually dragged away from proactive IT projects.

When Chris Marinin, IT Security Analyst at FLEXcon, reached out to other IT professionals he trusted, several recommended he try out Umbrella, OpenDNS’s line of Internet security services for businesses. “Our layered network security environment is set up so the day-to-day overhead is minimal. We needed to find a way to seal our network with a very low-maintenance solution.” said Marinin. “Everyone I talked to told me Umbrella by OpenDNS would make the perfect addition to the layered security architecture I was building.”

FLEXcon chose to deploy Umbrella Enterprise because the solution proactively prevents malware before it can enter the network environment. Umbrella blocks malware in two ways: users are prevented from clicking on known malicious links so they can’t download malware, and infected devices are prevented from phoning home to botnet command and control, so botnets are unable to launch malicious tasks. Unlike many Secure Web Gateway appliances that only provide security for HTTP/S traffic, Umbrella uniquely blocks malicious traffic that travels over any port, protocol or application. On average, OpenDNS is now blocking 80,000,000 malware, botnet and phishing-related requests each day.

“We looked at alternative UTM devices, but we really needed something that could stop the threat before it had a chance to enter our network,” continued Marinin. “Umbrella Enterprise has a reputation in the IT community for doing exactly that. It was crystal clear during our free trial that Umbrella Enterprise works as promised.”

Umbrella Enterprise is 100 percent cloud-delivered, so deployment was quick and simple for the FLEXcon team, and they started to see results immediately. In the company’s first four weeks using Umbrella Enterprise, FLEXcon reduced malware infections to zero, down from a previous average of 12 in the same time period. And Umbrella prevented 6,000 requests for malicious domains, 300 requests for botnet communications and 1,000 requests for proxy/anonymizer sites.

After running Umbrella on the FLEXcon networks for several months, Marinin explained that the service is now critical for his business. “I would ask other organizations how they are getting by without it,” he said. “To me it is a must have.” Given Umbrella’s current performance metrics, Marinin expects to recover the investment of FLEXcon’s three-year contract in under a year.

“Umbrella Enterprise is a win for end users who no longer deal with downtime and a win for the IT Department that no longer has to deal with malware on a regular basis,” said Marinin. “Umbrella has made life easier for our team because it actually works. Many products say they can reduce the amount of malware coming into the network, but Umbrella actually does it.”

OpenDNS offers four packages of Internet security services to businesses: Umbrella Enterprise, Umbrella Insights, Umbrella Mobility and Umbrella Everywhere. To learn more about how Umbrella by OpenDNS can protect your business and employees from malware, botnets and phishing, and how your organization can enforce acceptable use policies with Umbrella’s Web filtering, visit http://www.umbrella.com.

About OpenDNS
OpenDNS is the world's leading provider of Internet security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, anytime. OpenDNS provides millions of businesses, schools and households with a safer, faster and more intelligent Internet experience by protecting them from malicious Web threats and providing them control over how users navigate the Internet, while dramatically increasing the network's overall performance and reliability. The company’s Umbrella cloud security service protects enterprise users from malware, botnets and phishing regardless of location or device. At the heart of all OpenDNS services is the OpenDNS Global Network, the world’s largest Internet-wide security network, securing 50 million active users daily through 12 data centers worldwide. For more information, please visit: http://www.opendns.com

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Erin Symons
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