SierraCRM Delivers Major Enhancements to the Process Manager Workflow Module for Sugar.

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New Process Manager Pro 2.0 (PM Pro 2.0) features enhanced email capabilities and support for creating and updating related Sugar objects.

Turning Interactions Into Profits

SierraCRM’s PM Pro has helped decrease work load while increasing productivity. Since implementation we have been able to automate many manual processes that it took a team several hours to complete.
Craig Broton
CEO
Sunflower Business Solutions

Established Sugar Developer Partner, SierraCRM, today announced that the company will be showcasing its new release with SugarCRM, the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide, at SugarCon 2013, SugarCRM’s annual customer, developer, and partner conference.

This latest integration of SierraCRM’s Business Process Management product (PM Pro 2.0) for Sugar enables customers of SugarCRM the ability to create simply powerful workflow. By extending the power of Version 1.0, PM Pro 2.0’s new features will allow SugarCRM customers to build simple-to-complex workflow processes using Sugar’s familiar and easy-to-use user interface. PM Pro 2.0 compliments Sugar’s powerful features by allowing users to enhance their CRM experience with the ability to run any process any time. As an example, for sales managers needing to know when sales opportunities are at risk, PM Pro 2.0 can be setup to run a daily process to find at-risk-sales- opportunities so that management can take appropriate actions. PM Pro 2.0 and Sugar will ensure that businesses will be able to seamlessly operate CRM, and turn interactions into profits.

Additional PM Pro 2.0 features include:

  •     Allow the update of data related to the process object along with updating the process object
  •     When evaluating processes on creation or modification of records, filter values can now be a comma separated list of text.
  •     Allow deletion of processes that have been triggered and are queued to be delivered in the future
  •     When sending emails, populate the body of the email with any data related to the process object
  •     Control the flow of sending emails from PM Pro 2.0 by sending through Sugar’s Email Queue

SierraCRM's full-featured version of PM Pro 2.0 sells for $1200.

For more information on this new product release PM Pro 2.0, please visit the SierraCRM web site.

About SierraCRM:
SierraCRM Inc. was formed in June of 2004 to deliver innovative, powerful enhancements for Sugar. Founded by experts in Customer Relationship Management Systems, SierraCRM' s value proposition is to deliver products that automate many of the daily tasks associated with acquiring, processing, and marketing to prospects and customers. SierraCRM addresses the dual market need to both reduce the deployment timeframe for CRM application’s and reduce customization expense required to meet the specific needs of CRM users. SierraCRM’s commitment to customer success has resulted in a unique solution that is quick to implement, easy to use, and provides a powerful workflow platform built on the Sugar Framework.
For more information, call SierraCRM 530-272-2064 or visit http://www.sierrracrm.com or email salesteam(at)sierracrm(dot)com

Media Contact:
Sally Kriz-Convis
skriz(at)sierracrm(dot)com
SierraCRM, Inc.
530 272 3064

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