Our team loves to put a smile on each of our customer's faces and we understand that furnishing a home is much more than regular shopping - it is an experience in making your living space even more beautiful.
New York, NY (PRWEB) April 01, 2013
BedroomFurnitureDiscounts, a leading online furniture retailer, has earned the highest rating on ResellerRatings, the web’s leading independent resource for helping shoppers find the best online retailers. ResellerRatings is used by Google Shopping to rank online stores and show reviews.
ResellerRatings currently features over 1.6 million reviews of just under 60,000 online stores. BedroomFurnitureDiscounts.com (BFD) earned a 10/10, the highest ratings possible on ResellerRatings. The reviews are provided by actual customers and online retailers cannot modify a review once a customer submits it. ResellerRatings reviews are incorporated into Google Shopping to help consumers choose the retailers with the best service.
Technology is at the heart of what makes this remarkable customer service achievement possible. BedroomFurnitureDiscounts has developed a patent pending platform for lead, order and vendor management that allows for constant communication between BFD's employees, customers, and vendors from all over the world.
"BFD's information technology and systems goals are geared entirely towards supporting our staff to achieve excellence in their jobs and provide great service to our customers" commented Lev Danilov, Vice President of Business Systems at BFD. "Every second counts – from the time it takes us to answer a customer service ticket to the time it takes us to ship orders all over the United States."
"For an online retailer, gaining a customer's trust and loyalty should always be the utmost priority," commented Miguel Barcenas, Vice President of Operations at BFD. "We are still a fairly new company and the mega retailers could seem like the Goliath to our David. Our team loves to put a smile on each of our customer's faces. We understand that furnishing a home is much more than regular shopping - it is an experience in making your living space beautiful. We make sure to never take the trust our customers place in us for granted. We strive to continue to improve every day and we are thankful for our wonderful customers."
BedroomFurnitureDiscounts.com is one of the nation’s largest online retailers of bedroom sets. Their mission is to help customers create the room of a lifetime with superior service, irresistible prices, and a big smile. Sister sites include DiningRoomsOutlet.com, DiscountLivingRooms.com, TVStandsOutlet.com, and EmmaMason.com (kids furniture).