FuseExpertise for IT Offerings Now Streamlined for Affordability and Licensing Flexibility

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Expertise is the fuel of companies – we simply can’t run at all without it.

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Subject-matter independent, FuseExpertise, an EaaS™ (Expertise as a Service™) platform, now offers three subscription plans, on a monthly or annual basis, allowing maximum flexibility coupled with affordability, with the added benefit of customizing those plans to the number of users.

Companies new to FuseExpertise are welcome to use the ‘freemium’ model which will send out IT productivity tips on a regular basis, and allow users to become familiar with the dashboard and improvement plans.

The Standard plan builds on the free/basic plan and allows users to insert their own expertise, and include checklists (guides, instruction, processes and procedures). The Plus plan allows expertise to be defined around objects such as people, computers, buildings, etc. for expertise which is repeatable. Plus, users can data partner with a number of sources, from pop email to databases. Community members can also make use of advanced solution plugins (score cards, assessment, budgets, tasks, content management, references) and create unlimited communities. The Premier plan allows organizations to create unlimited clusters of communities for truly scalable capture and deliverability of expertise to internal, external and shared communities of interest.

IT productivity tips offers a broader value proposition to all employees throughout a company whether it’s using email more effectively or Microsoft Windows and Office, with more expertise on the way. Plus and Premier subscriptions allow users to augment and share additional IT expertise.

“While documentation and elearning have their place, the vast majority of users in an organization use a very small percentage of software products feature sets, and they do so to fulfill very specific business requirements,” say Greg Waite, President of FuseExpertise. “That’s where we come in and allow a user to capture and share with a team - a checklist, guide, process or procedure.”

FuseExpertise is a division of FuseTalk Inc. FuseExpertise leverages many of the capabilities of FuseTalk and provides powerful, patent and patent pending traits that make FuseExpertise "business essential" Collaborative Business Improvement Software™. Coupled with subject matter expert content, FuseExpertise can greatly leverage employees, managers, consultants, authors and publishers - anyone and any organization that has or needs expertise.

FuseTalk Inc. is a leading provider of discussion forums, blogging tools, wikis and collaboration solutions. Available in ColdFusion MX and .NET platforms, FuseTalk enables organizations to build an interactive community that can share knowledge, exchange information and views, and help solve problems. FuseTalk brings the power of discussion to your customers, partners, employees, and stakeholders through its fully-featured, secure and customizable web interface. Highly scalable and configurable, FuseTalk accommodates any number of users, and offers an easy-to-use friendly user interface. A single FuseTalk installation can run a thousand different forums - all with different access rights and users.

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Lesley Huppert
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