Vernon Hills, Illinois (PRWEB) April 02, 2013
Cloud-Innovators.com has named CDW its latest Cloud Innovator thanks to the company’s expertise in migrating businesses to cloud-based computing solutions. Founded in 1984, CDW — the technology services provider based in Vernon Hills, Illinois — has 25 locations throughout the United States and Canada, and, 6,800 employees helping over 250,000 customers.
A business looking to shed traditional IT infrastructure may move to the cloud first with Microsoft Office 365 then annex Intune to manage its devices. Or a business already operating in the cloud sees Intune as another timesaving option.
“It can play into the conversation in many different angles depending on what problem our customer is bringing to our sales team,” said CDW’s Kathi Grumke, a solutions manager specializing in software practices.
Currently, a typical CDW customer operates from a corporate campus and outlying areas, with IT personnel needing help to support the devices in the outlying locations. Intune allows those technicians to monitor the off-campus devices.
“That’s a common theme that we see,” said CDW’s Kenny Chan, a Windows clients technology specialist, who, like Grumke, operates in a pre-sales role.
One trend she, Chan and their co-workers have noticed is how businesses realize the lower cost of a monthly license-fee-per-cloud-computing-user rather than the traditional budgeting expenses of hardware and on-site infrastructure.
“Sometimes we find our customers don’t track their costs today,” Grumke said. “Or they don’t have a baseline cost of what they’re investing to support a desktop environment and to management it. And so sometimes it’s hard to justify an additional fee per month. But if we can work with them to get a few licenses set up so they start to see the value, then they should build a better business case to go back and increase the investment in Intune.”
Part of the shift is the decision-makers’ education.
“I think that’s pretty common with cloud-based management solutions,” Grumke said. “It’s not apples-to-apples and the budgeting for it is a little bit different because it’s subscription-based versus a hard capital end-software investment. It’s even a little different how business views the investment.”