HealthcareSource Reference Assessments Streamline Hiring and Improve Reference Checking Process for Leading U.S. Healthcare Organizations

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Automated reference checking maximizes HR efficiency and eliminates administrative burden of candidate reference checks; next release to further improve usability

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HealthcareSource®, the leading provider of talent management solutions for the healthcare industry, announced today that in its first year of availability, more than 50 healthcare organizations are using the HealthcareSource Reference Assessment℠, a cloud-based solution that automates and applies behavioral science to the employment reference checking process for healthcare organizations. The solution is just one component of the HealthcareSource Quality Talent Suite™ of solutions that automates and improves talent management processes such as: candidate sourcing, screening, hiring and onboarding, and employee performance and development.

HealthcareSource Reference Assessment automates the reference checking process by enabling candidates to electronically invite references to respond to a brief online anonymous survey regarding the candidate's behaviors. The results are evaluated using validated behavioral-based science to predict the behavioral fit of the candidate for the job family. The results include dramatic time-savings for HR, higher response rates on references, and lower turnover as a result of better behavioral information. The entire process is managed online and can be used standalone or in conjunction with other HealthcareSource solutions.

"We started using HealthcareSource Reference Assessment when we realized that in order to acquire the best talent, we had to change our methods and improve candidate screening processes," says Kymberly Gillespie, Manager of Human Resources at WVU Healthcare. "Automated reference checking has totally changed our way of thinking. We are now able to use the references to help us make a final decision, rather than just completing reference calls as part of the hiring formality. And to get up and running, the support and guidance from the HealthcareSource implementation team and trainers has been second to none."

"By giving references a private, secure method of responding to reference requests, we're getting far more detailed information about candidates than we did via phone references," says Jessica Burchett, Human Resources Manager at Casa Colina Centers for Rehabilitation. "We're using the HealthcareSource Reference Assessment for all of our hiring now and the results are better, more accurate references."

The next release of HealthcareSource Reference Assessment will improve usability for HR professionals by making it easier to find the information they need to know such as distinguishing ratings of peers vs. managers and easily accessing the candidate reference status. HealthcareSource Reference Assessment is fully integrated with the HealthcareSource Position Manager(R) applicant tracking solution.

About HealthcareSource
With more than 2,000 healthcare clients, HealthcareSource is the leading provider of talent management software for the healthcare industry. The HealthcareSource Suite helps healthcare organizations source, hire, assess, develop and retain the best workforce possible in order to reduce costs and improve patient satisfaction and safety. The company's talent management solutions include candidate sourcing, applicant tracking, reference checking, behavioral assessments, onboarding, performance management and learning management. Focused exclusively on the healthcare industry, HealthcareSource consistently earns high marks for client satisfaction and retention. In 2012, KLAS Research named HealthcareSource a category leader for Talent Management for the second consecutive year, in addition to being recognized in the Healthcare Informatics Top 100 and Deloitte Technology Fast 50. To learn more about the benefits of automated talent management, visit:, call: 800-869-5200, or email: solutions(at)healthcaresource(dot)com.

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Rachel Weeks