nCino's Training University Enrolls Fourteenth Bank Customer

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The Coastal Bank Joins Live Oak Bank and Others on Customized Training Platform Created for nCino Bank Operating System Customers.

nCino University provides on-demand training to nCino customers.

nCino University

"Having been in banking for over 10 years, nCino University is by far the best training solution I have seen," said Sandy Dombroski, Loan Operations Specialist at Live Oak Bank.

nCino, LLC, the leader in secure, cloud-based bank operating solutions to the financial services industry, announced that nCino University has enrolled its fourteenth bank customer. Developed in June of 2012, nCino University is a comprehensive training platform and learning tool for nCino community bank and credit union customers.

More than 300 nCino users from fourteen financial institutions including Lone Star National Bank and Ridgestone Bank are using nCino University as a training tool. nCino University currently comprises over 100 courses on using nCino's Bank Operating System, including courses on reporting, loan origination, loan operations, covenants, relationship statistics, spreads, and the patented Document Manager. In addition, there are related courses on best practices, customer relationship management, and business process improvement for banks and credit unions.

"Unfortunately, training is often an after-thought for software companies and as a result users struggle to learn and understand new systems, especially in the financial services industry," said Dr. Jonathan Rowe, Director of Marketing and former business professor at the University of North Carolina Wilmington. "From the beginning, nCino has put an emphasis on the importance of customer training for its Bank Operating System solution, which led us to create nCino University."

Candace Adkins, Training & Development Manager at The Coastal Bank in Savannah, Georgia, said, "I thought nCino University was fantastic. I thoroughly enjoyed the courses and because the majority of the courses were short and interactive, it kept you interested and ready to learn more."

"Because everyone absorbs information and learns slightly differently, we wanted to ensure our training was flexible for all learning styles and available on-demand via multiple training outlets," said Dr. Rowe, nCino's Director of Marketing, "As a result, nCino University training is accessible via online video format, through electronic documentation, on-site training, and printed training manuals."

"Having been in banking for over 10 years, nCino University is by far the best training solution I have seen," said Sandy Dombroski, Loan Operations Specialist at Live Oak Bank. "I am able to access the training anytime on my computer, iPad and smartphone and use the training manual as a reference guide. This has allowed me to very quickly become comfortable and effective at using nCino's Bank Operating System to more successfully manage loan operations at Live Oak Bank."

Started in June 2012, nCino University currently has ten professional banking, credit union and nCino training instructors and domain experts contributing to the training library with an average of five new courses added per month.

About nCino
Wilmington, N.C.-based nCino, LLC is the leader in cloud-based bank operating solutions to the financial services industry. Through its flagship Bank Operating System solution, nCino leverages the power of® to provide small- to mid-sized financial institutions with superior transparency and clarity into their existing loan production pipelines, portfolios and operating efficiencies across all business lines, resulting in increased profitability, productivity gains and regulatory compliance. For more information, visit

For media and press inquiries email: press(at)ncino(dot)com

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