Truck Web Services and Commercial Truck Trader Partner with Contact At Once! to Embed Live Chat in Dealer Web Program and Advertising Solutions

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Truck Web Services and its sister company, Commercial Truck Trader, have announced their partnership with Contact At Once! to provide commercial truck dealerships with best-in-class online chat functionality.

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Providing dealers with a tool to facilitate communication with prospective buyers looking at their products WHEN they are looking for them is a huge win.

Truck Web Services (web services and online marketing tools) and its sister company, Commercial Truck Trader (Internet portal in commercial truck advertising), have announced their partnership with Contact At Once! to provide commercial truck dealerships with best-in-class online chat functionality. Truck Web Services and Commercial Truck Trader are the leading online marketing providers for commercial truck dealers.

Contact at Once! chat allows dealers to communicate with prospective customers browsing their website or ad detail page at the very moment they are looking for answers. Lance Tebay, vice president and general manager of Truck Web Services and Commercial Truck Trader said “It is important for dealers to establish their website presence and promote and market their inventory using consumer-friendly technology. By chatting with prospective customers, dealers are able to establish a relationship with the customer that is likely to convert leads into sales."

For Truck Web Services and Commercial Truck Trader, it is more than technology and inserting a button on the dealer’s website. It is about partnering with a vendor who also offers dealers the business intelligence, services, and training that can help them substantially increase their website leads.

"From extensive libraries of online training to ongoing support, the Contact At Once! team understands best practices and works to help dealers leverage that knowledge into more connections with online shoppers,” says Skip Dowd, Contact At Once! senior vice president. “We have had some dealers tell us that contacts from their websites increase by 25% or more when they add chat.”

“By searching for products designed to increase the dealer’s bottom line, we continually help dealers maximize their online presence from their ad detail pages to their websites. Providing dealers with a tool to facilitate communication with prospective buyers looking at their products WHEN they are looking for them is a huge win,” said Tebay.

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ABOUT TRUCK WEB SERVICES
Truck Web Services (http://www.truckwebservices.com), a Dominion Enterprises company, is a leading Internet solutions provider for the commercial truck industry. Headquartered in Norfolk, VA, it is part of the Commercial Web Services (http://www.commercialwebservices.com) family that includes Equipment Web Services (http://www.equipmentwebservices.com) and Agricultural Web Services (http://www.agriculturalwebservices.com). For more information about Truck Web Services, call toll-free 1-877-858-7973.

ABOUT COMMERCIAL TRUCK TRADER
Commercial Truck Trader, a Dominion Enterprises company, is the leading Internet portal in commercial truck advertising (visit: http://www.commercialtrucktrader.com). It reaches two million visitors across the U.S. monthly. For more information, please contact Charles Bowles at 757-351-7289.

ABOUT CONTACT AT ONCE!
Contact At Once! pioneered the use of live chat in automotive advertising, enabling more connections between online shoppers and sellers than any other chat provider. More than 12,000 dealers, the world’s busiest automotive classified sites, and many automotive manufacturers rely on Contact At Once! to build relationships with potential buyers and increase their return on advertising investments. For more information, visit http://www.autodealerchat.com.

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Lan Tran
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