Dallas' Park Cities Pet Sitter Is Expanding Despite Economic Recession Indicators

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PCPSI is experiencing double-digit growth, and needs to hire 10-15 new employees immediately. Despite supposedly high unemployment rates and a slow economy, they struggle to find qualified long-term employees.

Park Cities Pet Sitter, Inc.

While finding new, qualified, long-term employees that live in the areas of town where I need them has been a problem for my company, I also realize how fortunate I am to have a thriving business in an otherwise down economy.

Dallas-based pet care company, Park Cities Pet Sitter, Inc., is aware of high unemployment in many parts of the country, but their internal business indicators are showing something totally different. PCPSI President, Joette White, says that her number one problem right now is finding qualified long-term employees to keep up with the growth her company is experiencing. "I have never had this much difficulty in finding new employees in the history of my business," says Ms. White. "We advertise for new employees through multiple sources, we pre-screen candidates with an extensive questionnaire so that they are clear on the job responsibilities, we pay a good wage ($12-$18/hour), and we really try to treat our employees like they are members of our family. But despite that, we can't seem to find the new employees we need in the areas that are experiencing the biggest demand."

Ms. White said that she would ideally like to hire 10-15 new employees right now, but is doubtful that she will be able to find enough candidates with the proper qualifications. When asked why she thinks this is the case, Ms. White pondered and then replied, "I am not really sure. I pride myself on taking care of my sitters, as well as my clients. I have many employees that have been with me for 10+ years, and truly do feel like they are members of my family. The essential job responsibilities as a pet sitter have not changed since I bought the business in 2000, so I am really at a loss as to why finding new employees has suddenly become so difficult."

Ms. White says that Uptown, Park Cities, downtown Dallas, Preston Hollow, Bluffview, and the area just south of LBJ are the key Dallas locations where finding qualified new employees has been particularly difficult. “We require that our employees live in the area(s) they will be servicing. It makes sense to do that since a full-time pet sitter can have quite a large number of visits on any particular day, and we want to minimize their driving time, as well as make it easy for them to get back home.” She says it can be frustrating to continuously get applicants from areas outside of where she needs the most new help, but that reminding herself of the big picture really puts things in perspective. “While finding new, qualified, long-term employees that live in the areas of town where I need them has been a problem for my company, I also realize how fortunate I am to have a thriving business in an otherwise down economy. Remembering to appreciate the wonderful employees and clients I already have helps me gather the needed resolve to keep pushing forward to find my much-needed new team members.”

Based on national pet industry statistics, Park Cities Pet Sitter may continue to have their hiring challenges for years to come. The pet industry has proven to be nearly recession-proof, literally doubling in size in just the last ten years. The pet services segment of the industry specifically is expected to grow 8 to 12% per year for the unforeseen future according to Business Week.

Park Cities Pet Sitter, Inc. has served the Dallas area seven days a week, 365 days a year since 1992. Pet sitting, daily dog walks, pet taxis, overnight sitting, pet supply shopping, litter box cleaning, and dog training are all part of the services PCPSI offers. Park Cities Pet Sitter, Inc. is bonded and insured, and all sitters are employees--not independent contractors. A manager is on-call 24 hours a day to handle any emergencies. Additional information about Park Cities Pet Sitter, Inc. can be found on their website at http://www.pcpsi.com.

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