This award is a testament to the dedication of our staff, and as we look forward to the construction of a new course and clubhouse, we look forward to continuing to provide the ultimate member experience.- RHCC General Manager, Greg Sullivan
Rolling Hills Estates, CA (PRWEB) April 11, 2013
Rolling Hills Country Club is pleased to announce that it has been awarded the prestigious Distinguished Club award, as determined by the annual Distinguished Clubs award program conducted by BoardRoom magazine, one of the most respected trade publications serving private clubs. The Distinguished Clubs award program uses a club-specific rating system based on an extensive evaluation process that distills and measures a club’s Member Experience.
As defined by Distinguished Clubs, “Member Experience” is that special combination of “Qualities” that a private club provides its members. It is not just the quality of service, or of the facilities, or of the product provided, it is also the quality of the staff and of the management, as well as the overall club governance they deliver. The most important quality, however, is the quality of the intangible. While difficult to measure, the latter is comprised of those magic moments experienced, the members befriended, the memorable events and famous tournaments attended, as well as the club traditions, history, and heritage proudly recognized.
To be a Distinguished Club is to be one of a select group of private clubs that have been recognized as providing an absolutely excellent Member Experience.
“Being recognized as a Distinguished Club by BoardRoom magazine is not only an honor, but it solidifies Rolling Hills as the most outstanding member-oriented private club on the peninsula,” says Greg Sullivan, Rolling Hills Country Club General Manager. “This award is a testament to the dedication of our staff, and as we look forward to the construction of a new course and clubhouse, we look forward to continuing to provide the ultimate member experience.”
“We’d like to congratulate Rolling Hills Country Club for earning Distinguished Club status,” said John Fornaro, Publisher of BoardRoom magazine. “Special recognition also goes out to Rolling Hills Country Club’s General Manager, Greg Sullivan, as well as the club’s board of directors, its department heads, and entire staff for their efforts in providing an excellent member experience.”
About Rolling Hills Country Club
Located on the beautiful Palos Verdes Peninsula, Rolling Hills Country Club provides its members and their guests with a broad scope of programs and amenities, including a championship 18-hole golf course, complete with stunning views of the Los Angeles Basin. Members also enjoy outstanding tennis facilities, fine and casual dining, and extensive social activities and special event facilities, all complimented by superb service from an experienced, attentive staff.
About The Distinguished Clubs Award Program
Boardroom magazine developed the Distinguished Clubs award program to recognize and share – with the private club industry as a whole – what it is that Distinguished Clubs do differently, and to do so with the specific goal of improving the member experience at every private club in America, and thereby helping to preserve the institution of private clubs for many future generations.
About BoardRoom magazine
BoardRoom magazine is the official publication of the Association of Private Club Directors and is published in print and digital formats, and shipped to 27 countries worldwide. BoardRoom magazine is now widely viewed as the most respected and influential magazine in the private club industry.