Madico Expands Customer Relations Team to Offer One-on-One Support and Service

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Premium window film manufacturer appoints Angie Leonetti to lead department, bolstering Madico’s commitment to provide quality products and personalized service.

'At Madico, we recognize that our products are just part of the equation and we strive to provide tailored solutions to address individual customer needs,' said Jeffrey Plummer, Senior VP of Sales & Marketing, Madico.

As part of an ongoing commitment to exceptional customer service, Madico promoted Angie Leonetti to marketing and customer relations manager for its rapidly growing window film division. In this role, Angie will lead Madico’s expanding global customer relations team, overseeing St. Petersburg, Florida-based corporate customer relations, service optimization, sales order procurement and fulfillment and overall customer relations quality assurance in addition to her marketing responsibilities.

This decision is part of Madico’s ongoing effort to improve end-users’ satisfaction and enhance the overall customer experience. Over the past year, Madico invested heavily in acquisition and expansion to develop a more personalized customer experience through its seven regional service centers. Expansion efforts include the opening of two new service centers and adding over 30 members to its window film division team.

Angie began working in the window film industry in 2004, serving as marketing supervisor for another window film manufacturer. She joined Madico in 2010 where, as the marketing manager, she focused on deepening relationships with distributors and dealers to strengthen the company’s industry network. Angie will build upon these experiences in her new role, extending this focus on long-term, mutually beneficial relationships to customers as well as partners.

“At Madico, we recognize that our products are just part of the equation and we strive to provide tailored solutions to address individual customer needs,” said Jeffrey Plummer, Senior VP of Sales & Marketing, Madico. “Good customer relations play an essential role in getting this right for each customer and our commitment to this kind of service helps differentiate the company in an increasingly competitive market.”

About Madico Window Films
Headquartered in St. Petersburg, FL, Madico Window Films develops, manufactures, and markets technologically advanced laminates. With roots dating back over a century and an unrivaled commitment to quality of design, Madico continues to pioneer industry-first products and processes with a focus on solar control window films for vehicles, homes and commercial property.

Media Contact:
Andrea Dunbeck
Matter Communications for Madico
978-518-4555
madico(at)matternow(dot)com

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