London, UK (PRWEB UK) 12 April 2013
Hot on the heels of a third accreditation as one of the ‘Best 100 Companies to Work For’ in the UK as recognised by The Sunday Times, Glenn Jackson of Moneypenny, offers his thoughts on just what makes for a happy workplace.
Endorsed by the Law Society and now handling telephone calls for more than 700 law firms, Moneypenny is well known in the sector. From day one our founders, brother and sister team Rachel Clacher and Ed Reeves set about creating a company people would want to work for and a workplace people would want to work in. The management of Moneypenny has always been carried out in a relaxed, informal and mutually respectful way and Moneypenny are very proud to have our very first employee still working for us 13 years on.
From humble beginnings the company has grown to a workforce now of 280, handling more than 8 million calls a year for more than 6,000 clients from sole traders to multi national corporations. As Moneypenny has grown though, initiatives have been developed that maintain the essence of those early days, creating the relaxed, open, hard-working and unique ‘family feel’ the company has today. The company recruits people as much for their attitude as their ability and our staff turnover is negligible.
As so often in everyday life, many times it’s about the small things. The Moneypenny offices are colourful places with cheerful curtains and bright airy rooms while the ‘playroom’ offers affordable food and drink and a large relaxation space. Work stations are adorned with orange and purple flowers – currency with a nominal value of £10, given out to recognise good performance and saved up until such time as a team can afford to do something special together such as a night out or a pamper session.
Moneypenny's call handling services looks after telephone calls for businesses of all shapes and sizes - from sole traders right up to multinational corporations. For larger companies, switchboard support at Moneypenny means we can either support an existing reception team or provide a fully outsourced switchboard function. Based in Wrexham with a sister office in Auckland New Zealand providing the 8pm to 8am UK time service, Moneypenny has around 280 staff, a figure that is growing at a rapid rate. The company was founded by a brother and sister team in 2000 and the company now handles in excess of 8 million calls a year for more than 6,000 clients. Moneypenny is proud to have won the Queen’s Award for Enterprise and was in The Sunday Times 100 Best Companies to Work for 2009/11/13.