Software Startup Speech Mobility Challenges PBX Giants with Launch of Intelligent Phone System

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Speech Mobility introduces the world's first cloud-based phone system with a built-in virtual assistant that offers to business people what Apple Siri offers to consumers, and more.

Some of the verbal features include listening to office voicemails, changing status and call forwarding, calling contacts and colleagues by name, listening to emails and replying to them as well as checking calendars and scheduling meetings.

Speech Mobility Inc., a software startup whose founder sold his two previous companies to Microsoft & Bell, has successfully completed a 10 year development effort by releasing the world’s first cloud-based phone system powered by Excendia, a voice activated virtual assistant.

This new speech-enabled call management application delivers many benefits to business users including:

  •     Making telephone systems smarter and safer to use while driving.
  •     Instead of being greeted by a traditional dial tone, users simply say the name of the person to call or which number to dial and the phone system does the rest.
  •     Road warriors love its hands-free voice access to unified messaging (voicemail and email) and calendar to maintain high productivity while driving safely.

“Given the challenging modern business lifestyle and recent technological advances, our Speech Mobility team saw a need to improve the way business phone systems work so we created Excendia,” said Bachir Halimi, Speech Mobility Founder and CEO.

Accessible as a hosted phone service from any phone, fixed and mobile, Excendia enables mobile business people to access their office communications with safe, hands-free speech commands that go beyond what Apple’s Siri™ offers (comparison).

Unlike device-centric apps such as Siri, Excendia works in the cloud in conjunction with telephone networks and messaging servers such as Google Apps, Microsoft Exchange, etc. enabling SMB’s to benefit from advanced business telephony capabilities traditionally available only to larger corporations. Furthermore, some of its functions such as voice texting, voice tweeting and voice updates to Facebook status straddle both business and consumer market needs.

“Using voice commands, mobile business people can safely work and manage their communications without having to take their eyes off the road,” said Halimi. “Some of the verbal features include listening to office voicemails, changing status and call forwarding, calling contacts and colleagues by name, listening to emails and replying to them, as well as checking calendars and scheduling meetings.”

Additionally, since all communications are routed through office phone lines, costs of long distance calls from mobile phones are significantly reduced. The solution offers many other cool features. From a high level perspective, Excendia is a good example of how Software Defined Networking (SDN) works.

Speech Mobility works with switch vendors to seamlessly add Excendia's capabilities to their traditional VoIP service offerings. It recently entered into an agreement with Broadsoft, a leading carrier-grade hosted PBX manufacturer to make its Excendia App Suite available to carriers from Broadsoft's MarketPlace. Excendia is also available for Openface, Dialexia and babyTEL hosted-PBX solutions.

For smaller service providers, Speech Mobility offers Evatel™, a speech-enabled Asterisk-based hosted PBX powered by Excendia. It’s the world's first cloud-based multi-service, multi-tenant business phone system that comes with a built-in virtual assistant. In addition to traditional Asterisk features, Evatel offers a user-friendly web portal and advanced voice applications specifically tailored for verticals such as real estate, insurance and financial services providers.

*About Speech Mobility
Speech Mobility Communications Inc. develops and markets cloud-based phone systems with a built-in virtual assistant that provides safe mobility and intelligent telephony to professionals and small businesses. The product platform can also be used to develop and run custom speech applications for call centers, real estate and public services. The company sells its products and services through service providers and resellers around the world. For more information, visit http://www.speechmobility.com.

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Colin Trethewey
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