Catalina Card Services Chooses ARM Insight’s Prepaid Management Platform (PMP)

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PMP Adds Analytics, Drill Down Reporting and Process Automation to Standard Processor System

With ARM’s platform, we get a drill-down view of each of our partner programs, down to individual locations, enabling us to manage those relationships in a much more intelligent and profitable manner.

-Matt Montes, President, Catalina Card Service

Catalina Card Services, a leader in innovative prepaid solutions has chosen ARM Insight’s Prepaid Management Platform (PMP) to manage their multiple prepaid debit card programs. ARM’s PMP transforms raw transactional data stored in legacy processor platforms, into actionable information, enabling Catalina to more effectively and profitably manage their prepaid debit card business. With PMP, many required manual tasks such as charge-back management are streamlined, resulting in more efficient and compliant operations.

ARM’s PMP provides prepaid program managers and issuers a variety of informative and useful functions, including: program dashboard reporting and analytics; program profitability analysis down to individual channels or locations; negative balance management; chargeback management; Subpoena Responder, and more.

“ARM’s platform provides Catalina with the rich information and process management tools that we need in order to manage our business,” said Matt Montes, President, Catalina Card Services. “With ARM’s platform, we get a drill-down view of each of our partner programs, down to individual locations, enabling us to manage those relationships in a much more intelligent and profitable manner.”

The ARM PCI Level 1 compliant solution resides on top of legacy processor data sources, and is accessible via standard browsers. The PMP is equipped with an intuitive user interface and flexible infrastructure for customized reporting and scalability.

“We’re excited to partner with Catalina Card Services. Transaction data has historically been very difficult to work with due to its source: legacy processor platform technology,” said Randy Koch, President of ARM Insight, Inc. “With this added visibility, Catalina can more efficiently run their business operations, eliminate many costly and inefficient manual tasks, and improve regulatory compliance.”

With ARM’s PMP, Program Managers can spend more time on marketing, customer service and operations instead of software development and report building.

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