...over 70% of consumers now use online resources to find their preferred local business.
Santa Ana, CA (PRWEB) April 15, 2013
The importance of online reviews for the success of local businesses is constantly increasing. Unfortunately, online studies show that the average online review is far more likely to be negative than positive, which leaves many businesses with a bad reputation that negatively impacts their day-to-day operations. Reputation Management Consultants has recently developed a comprehensive Review Management solution to help local businesses everywhere collect and publish their best customer feedback, allowing them to restore balance to their online reputation.
In the past decade, online reviews have become an integral factor of the commercial marketplace – over 70% of consumers now use online resources to find their preferred local business. However, while most of us are reading online reviews, not all of us are posting them: studies of online consumer behavior show that an individual posting online is over five times more likely to leave a negative review than a positive one. This presents a unique challenge for successful businesses that are unlucky enough to have several negative reviews posted; how can a company overcome such unfavorable odds and feature the positive reviews of their many satisfied customers, many of whom simply do not have the time or ability to publicize their satisfaction?
Reputation Management Consultants, a leading firm in the online reputation management industry, now provides customized Review Management campaigns for businesses of all sizes that need help collecting positive feedback from their clients and posting it on designated review sites. The proven effective technique, which utilizes authentic customer reviews to populate each review site, can be applied to virtually any major review site, as well as several industry-specific review sites for those in the medical, travel/leisure, or real estate industries.
Each package can be customized to meet the specific online needs of the business. For businesses that have trouble gathering online customer feedback, RMC can develop a custom web domain specifically designed for collecting reviews – and will notify business owners immediately if a complaint is received. “We’ve found that business owners love the idea of staying out in front of their customer feedback. If it’s positive, that’s great – let’s show that to everyone! But if it’s a complaint, at least you can address it immediately and work to resolve it,” said Senior Project Manager Adam Reifman.
Custom Review Management packages from Reputation Management Consultants are available for as little as $100/month, with prices scaling according to project scope.
Reputation Management Consultants provides comprehensive Online Reputation Management solutions for individuals and businesses seeking to improve their online search engine results. Their experts can be reached for a free consultation by calling 1-866-509-7367 or visiting reputationmanagementconsultants.com.