A recent survey confirms what the experts at Numero Uno Web Solutions have long contended, that consumers want brands to integrate social media.
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Toronto, Ontario (PRWEB) April 13, 2013
Numero Uno Web Solutions (NumeroUnoWeb.com), a fast-growing global Internet marketing firm that caters to small- and mid-size business-to-consumer companies, comments on the growing influence social media has on brands and announces the expansion of its online reputation management (ORM) services.
“A recent survey confirms what the experts at Numero Uno Web Solutions have long contended, that consumers want brands to integrate social media,” says Andy Wu, Business Development Manager at Numero Uno Web Solutions. “Consumers spend more time on sites with a social media component, and are more likely to trust a brand with social media content.” (Source: massrelevance.com, study, “75% of People Talk About Brands on Social Media,” Feb. 28, 2013; http://www.massrelevance.com/blog/75-people-talk-about-brands-social-media-infographic.)
According to the survey, 63% of people are more likely to buy a product from a brand that uses social media. Seventy-five percent of people ages 18–24 are more likely to buy a product from a company that uses social media.
The survey also notes that even if a small- or medium-sized business doesn’t have a presence on social media sites, like Facebook and Twitter, customers are still talking about them. Seventy-five percent of consumers talk about brands on social media channels; more significantly, 91% of those between the ages of 18 and 34 discuss brands on social media.
“If you think there’s no such thing as bad press, guess again, especially in an online environment,” Wu adds. “Online reviews and comments are a permanent report of a company’s track record. You’re only as strong as your reputation, and unaddressed negative comments can significantly harm a brand’s online status and lead to lost revenue. A good reputation, on the other hand, builds trust and online authority.”
In an effort to create safeguards that help small- and medium-sized businesses succeed on different social media outlets, Numero Uno Web Solutions provides an exhaustive review and analysis of the different accounts and whether they’re optimized for the brand’s target audience. Social media marketing is results-oriented, meaning it has to be useful and relevant and has to generate sales; if it’s not, Numero Uno Web Solutions will help make adjustments.
Numero Uno Web Solutions has a proven track record of helping small- and medium-sized businesses maintain a positive brand image on social media sites like Facebook, Twitter, YouTube, Pinterest, LinkedIn, and other smaller, niche social media accounts.
Numero Uno Web Solutions is one of the top Internet marketing firms due to constant innovation and overall customer satisfaction. For more information on Numero Uno Web Solutions, and to discover how they can help maximize your company’s search engine optimization and online presence, visit http://numerounoweb.com/sitescore/, or call Numero Uno Web Solutions toll-free at 1-855-SEO-XPRT (1-855-736-9778).