MPi Releases EDGE SmartTech: Predictive Technology Helps Auto Technicians Perform More Accurate Inspections, Generate Additional Profits

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MPi (http://www.mpiworldclass.com), a leading provider of revenue and retention solutions for automotive dealership service departments, today announced the release of EDGE SmartTech, a new WorldClass™ Solution that enhances a technicians’ ability to inspect at a WorldClass level by minimizing the possibility of overlooking legitimately needed services.

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Our technicians are really enjoying the use and functionality of SmartTech. Our inspections have been coming back more complete and much faster

MPi (http://www.mpiworldclass.com), a leading provider of revenue and retention solutions for automotive dealership service departments, today announced the release of EDGE SmartTech, a new WorldClass™ Solution that enhances a technician’s ability to inspect at a WorldClass level by minimizing the possibility of overlooking legitimately needed services.

SmartTech brings the benefit of experience to all EDGE WorldClass™ technicians. Powered by results from the 32+ million vehicle inspections completed with the EDGE software system, SmartTech highlights the most common part failures and inspection recommendations, based on a vehicle's year, make, model and mileage band. With one click, technicians have access to a summary of this historical information that makes it easy to identify areas of a specific vehicle that deserve special attention. SmartTech helps technicians perform a more accurate inspection with predictive capabilities to help generate additional sales opportunities for needed service.

“Our technicians are really enjoying the use and functionality of SmartTech. Our inspections have been coming back more complete and much faster,” commented Matthew Tonoli, service director with Camelback Ford Lincoln.

MPi’s leading service department software EDGE WorldClass™ is a powerful solution that creates trust by standardizing the inspection, estimating and recommendation processes. It empowers the service department and management team to build connections with customers that drive retention throughout the lifecycle of the vehicle.

The company recently conducted a study of the more than 1,300 new car franchises using EDGE WorldClass and found that in 2012, the average MPi auto dealer generated over $42,000 per month in incremental inspection generated customer pay sales. This data was taken from a study of more than 11,500,000 ROs written by MPi dealers in 2012. SmartTech is an add-on to EDGE WorldClass that helps technicians perform a more accurate inspection with predictive capabilities to help generate even more additional sales opportunities for needed service.

SmartTech is one of the most powerful technician-oriented features in EDGE. Key features and benefits include:

  •     Directs technician to the most common part failures and inspection recommendations based on make, model, odometer and year
  •     Ensures technicians are not overlooking valuable maintenance and repair opportunities
  •     Quickly identifies areas of the vehicle that should be inspected carefully
  •     Helps less-experienced technicians get up to speed on any vehicle using data pulled from thousands technicians’ experiences throughout North America
  •     Improves the quality of inspections performed on vehicles outside a technician’s expertise (i.e. other OEMs), increasing opportunities to pursue cross-brand service
  •     Customers receive an absolutely accurate, thorough and valuable inspection

“Customers now own their vehicles for an average of 11 years and drive them roughly 15k miles each year. SmartTech ensures that the service department captures every available opportunity to service these vehicles while they’re in the bay. It enables technicians to sell more because they are finding more due to a more precise and thorough inspection,” MPi president Rich Holland stated.

SmartTech will be demonstrated at MPi’s booth at the 14th Digital Dealer Conference and Exposition, in Orland, FL, May 7-9, 2013. To sign up for a demonstration call 888-503-8040 or visit http://www.mpiworldclass.com/contact.aspx

About MPi:
Mobile Productivity, Inc. (MPi) is a leader in providing dealerships the necessary tools, processes and training to successfully institute a comprehensive, world class vehicle inspection program in service departments across North America. Since 2003, it’s proven and results driven solution has been helping over 1,300 dealerships achieve a 4 or 5 to 1 return on investment.
For more information visit: http://www.MPiWorldClass.com

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Susan Lovett
MPi
1-800-997-1674
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Sara Callahan
Carter West PR
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