Bremen, IND. (PRWEB) April 17, 2013
The best products and the best service – two of the leading factors that have made Horse Saddle Shop (HSS) an authority in the saddle industry – propelling them to the top of the list in saddle sales internationally in 2012. Indiana based HSS ranked number one in sales for seven of the leading saddle manufacturers in 2012, including: Billy Cook, Circle Y, Dakota, Fabtron, High Horse, Rocking R, and Tucker.
With over 2,500 saddles sold in 2012, (18,000 lifetime saddles sold) HSS has dominated the western saddle market on an international scale.
“We have been fortunate to see substantial growth over the past year,” stated owner and CEO, Chuck Klockow. “That success has translated into unparalleled selection and more affordable products for our customers.”
Exceptional products and customer service have given HSS the opportunity to find success, but it is their commitment to the equine community that has solidified their authority in the market.
“We are honored to be recognized as a leader in saddle sales, but we know we have a higher calling of serving the equine industry as well. We make it a priority to be honest and fair with our customers, know the products we recommend, and share our knowledge with anyone we can,” continued Klockow.
HSS works diligently to put forth as much information as possible to help customers make an informed decision that will lead to a perfect fitting saddle, a top priority for Klockow.
“It is simple really, treat the customer right, help them make an informed decision, and sales will follow,” stated Klockow. “We would rather not sell a saddle than sell a saddle that someone is not completely satisfied with.”
This is done through the HSS online help center where the HSS saddle experts have compiled a treasure of commonly asked questions and information related to saddle fitting and maintenance. There are even free saddle fitting templates that customers can download and use as reference for their purchase. “We make sure our expert knowledge is easily available to our customers,” said Klockow. “But it’s the experience that our support staff has that cannot be replicated.”
About Horse Saddle Shop
Horse Saddle Shop started in January of 2000. Finding its roots in the small town of Bremen, IN, it has since become a major online saddle and western apparel dealer. In 2012 Horse Saddle Shop has serviced horse owners and western apparel lovers in 50 states and over 45 countries becoming the largest dealer of western saddles for seven of the leading saddle manufacturers.
For more information, visit http://www.HorseSaddleShop.com