(PRWEB) April 16, 2013
PetBookings.com, the leading pet boarding website and trusted technology partner of the pet care industry, has released a case study highlighting the benefits pet care facilities are currently experiencing with PetBooking’s online reservation management solution. As the first of its kind in the pet care industry, PetBookings.com provides a full service pet boarding solution allowing pet care facilities to showcase their services and pricing with 24/7, real-time pet reservation accommodation. As a result, pet care facilities have experienced substantial growth in reservation sales increasing their additional services revenue by 63%.
“We’ve received a lot more reservations since June, and we’re also seeing a trend of increased playtime upsells, which is fantastic!” says Ryan Huser of Hickory Acres Kennel.
Pet care facilities are now able to utilize technologies that exist across other industries to provide more efficient and convenient customer experiences. Much like a travel reservation site, PetBookings.com allows pet owners to search, find a professional pet care facility in their area, and book a pet’s reservation online in just minutes.
According to the case study results, which reflect the before and after overall annual performance of an individual kennel using PetBookings, total revenue showed an increase of 10%, online reservations far outperformed conventionally booked reservations with the average online reservation amounting to $171 to that of offline reservations totaling just $131 per reservation, upsell revenue per year increased 63% due in fact to 70% of online reservations are booked by customers who voluntarily add additional services to their reservation, deposits collected online created an additional $10,000+ in cash flow reserves on hand, customer service satisfaction increased with the added 24/7 ability to book online with instant confirmation, and the total administrative hours required to manage reservations per year decreased by 24%.
“These results are incredible,” says President of PetBookings.com, Christopher Tilson. “They are also somewhat predictable, as we engineered custom technology based on business models that have had proven success in other industries to create a tailored solution to fit the complex requirements of the professional pet care industry.”
“When pet owners are offered the flexibility of booking online and see additional services like ‘extra play time,’ ‘bedtime Kong treat,’ or ‘exercise package’ right in front of them, they have the option of looking through and choosing the best care for their pet on their own time,” Tilson added.
PetBooking’s enterprise class solution is the only booking engine leading the professional pet care industry into the future by transforming a facility’s online presence with instant and confirmed reservations. Pet owners are now equipped with tools that are changing the way they interact with boarding facilities, and PetBookings.com is utilizing this technology to provide a more efficient and convenient customer experience.
Currently, PetBookings.com is available in 11 states including central Indiana, Clarksville and Kingsport, Tenn., Van Nuys, Calif., Amherst, Va., Fort Worth and Houston, Texas, Grand Rapids, Mich.,., Mankato, Minn., Denver, Colo., Atlanta, Ga, Miami and Orlando, Florida, and Cheyenne, Wyoming. If your boarding facility is not listed, join directly or submit a request that the property be added.
PetBookings.com is the trusted technology partner of the pet care industry. Their state-of-the-art platform is the most advanced technical development and the first of its kind in the pet care industry. PetBookings.com operates exactly like a person’s favorite reservation site. Simply search, find a professional pet care facility in the area, and book a pet’s reservation online in just minutes. No more putting travel plans on hold or waiting to receive confirmation. Pet owners can now book their pet boarding reservations day or night, 24/7 in real-time with instant confirmation. For more information visit http://www.petbookings.com