Demandware Selects Transverse to Automate Accounts Receivable and Revenue Recognition

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TRACT Billing by Transverse will allow Demandware to scale its business without straining the back office

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After evaluating several vendors, we selected Transverse due to their deep knowledge in accounting, experience in complex billing, and because TRACT Billing offered the flexibility and configurability to meet our demanding billing requirements.

Transverse, the company behind the TRACT® activity-based billing and subscription management platform, today announced that Demandware®, Inc., the industry-leading provider of enterprise cloud commerce solutions, has selected TRACT Billing to help scale its business and guard against the risk of human error in billing.

Given the company’s growth and expanding international operations, Demandware saw the need to replace their existing billing system with an automated process that would enable greater operational efficiency, ensure accuracy, support their billing model, and allow for more insightful reporting on customer and business performance.

“Demandware needed a more sophisticated billing system to scale with the growth of our company and our customers,” said Brian Preti, vice president of finance, Demandware. “After evaluating several vendors, we selected Transverse due to their deep knowledge in accounting, experience in complex billing, and because TRACT Billing offered the flexibility and configurability to meet our demanding billing requirements.”

With TRACT, Demandware will reap the benefits of an automated billing system that:

  • Supports the daily accrual of revenue and is integrated with Intaact ERP for seamless revenue recognition.
  • Processes real-time charges for activities based on the terms of each customer contract.
  • Integrates with Salesforce CRM for an end-to-end view of customers, including billing details.
  • Facilitates regular auditing processes.
  • Allows for easy, out-of-the-box or customized reporting on customer behavior and business fundamentals.

“All too often, companies don’t look for better billing solutions until the company is bleeding revenue, can’t support growth, has irate customers, or the auditors apply pressure,” said James Messer, co-founder, president and CEO at Transverse. “Demandware had the foresight to see that automating their billing system with a state-of-the-art, cloud based, activity-based billing platform could deliver significant operational efficiencies into their business.”

About Demandware
Demandware, a leader in digital commerce, enables the world’s premier retailers to move faster and grow faster in the changing face of retail. Demandware’s enterprise cloud platform minimizes the costs and complexities of running global, omni-channel commerce operations, and empowers retailers to respond with speed and agility to new market opportunities and continually evolving consumer expectations.

About Transverse
Transverse was founded in 2008 by billing veterans who saw an opportunity to make sophisticated billing available to more businesses. Transverse empowers companies to engage with customers and rapidly monetize the launch of new products and services. TRACT Billing from Transverse is the only all-in-one activity-based billing platform that can meter, rate, and bill based on customer behavior. Unlike basic subscription or expensive legacy billing systems, TRACT provides a simple solution to complex billing challenges.

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Amie Coleman
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