Quidco Shakes Up Cashback Market and Extends Lead Position

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Launches unique tiered service, offering basic and ‘Premium’ membership; increases customer service function that cannot be matched by rivals; and recruits 3 millionth member as company turns eight

The UK’s biggest cashback site Quidco, has upped the ante in its sector by announcing fundamental changes and enhancements to its service offering.

From today, savvy shoppers will be offered a tiered product for the first time ever. Building on Quidco’s existing service, those wanting to take advantage of additional enhancements will be able to do so by becoming a ‘Premium’ user.

With no upfront fee associated, Quidco will retain the first £5 of earnings made by a Premium user. This will grant access to 1,000 faster paying merchants, returning cashback significantly quicker than any other competitor. In addition to this, personal access will be offered to Quidco’s award winning customer care team that will be running a call back service and live chat function, seven days a week and during extended opening hours. These additions cannot be found anywhere else in the cashback sector and teams have been increased in readiness for launch.

Premium users will also be in receipt of personalised deals and loyalty bonuses throughout the year.

Those that choose the basic tier will still be able to take advantage of Quidco’s existing service, offering cashback deals from over 3,500 merchants. They will also be able to access moneysaving tools from the site, such as its mobile app and in store cashback programme on an entirely free basis for the first time ever.

Andy Oldham, Managing Director at Quidco said: “Offering Quidco’s service on a tiered basis has been in planning for months and is as a result of listening to what our members want. The changes we are making today shakes up the sector in which we operate and further extends our lead.

“The additions we are making to our customer service team cannot be matched by others and we have upped staffing levels, demonstrating our commitment to servicing our members. Basic members will not miss out though. Their queries will be turned around within 24 hours and will allow access to 3,500 retailers, saving the average family £780 per year when shopping via Quidco.”

News of this comes as the UK’s number one cashback site celebrates its eighth birthday, having recently recruited its 3 millionth member - further extending its market leading position as number one in the UK.

For more information go to http://www.quidco.com/

ENDS

Press Office contact details:

Jo Roberts, Head of PR
0207 033 1010 / j(dot)roberts(at)quidco(dot)com

Stef Morley, PR Executive
0207 033 1008 / s(dot)morley(at)quidco(dot)com

Notes to Editors

About Quidco

Quidco is the easy way for people to save money on every purchase. It pays cashback to anyone who makes a purchase at any of the 3,500 retailers registered on its site, by passing on the retailer commission, to the user’s bank or PayPal account.

Quidco also provides additional ways to earn more money online and on the go through instant online discounts, printable vouchers, in-store cashback and via a mobile app. The recent addition of ClickSnap, a powerful cashback tool that allows people to claim cashback on grocery shopping at a wide selection of UK supermarkets, broadens the range of money saving tools available.

Founded in 2005 with a mission to help people save money, Quidco is the UK’s leading cashback and voucher website. The site is free to join and currently has more than 3million members saving on average over £280 a year. For more information, go to http://www.quidco.com

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