Ramsey County Human Services Launches Infolinx™ WEB 3.3

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Infolinx Manages Sensitive Paper Case Files for Human Services Department.

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Infolinx™ System Solutions, a leading provider of enterprise physical records management software, announced the migration to Infolinx WEB version 3.3 by Ramsey County, Minnesota. Initially installed in 2003, the Infolinx upgrade provided a host of new and enhanced functionality to the county. The Department of Human Services manages close to half a million client records and the number is increasing. Supporting more than one thousand personnel, the Infolinx WEB enterprise solution manages the entire life-cycle of physical records from creation through final disposition.

Now integrated with ECM products like Microsoft SharePoint and Laserfiche, as well as warehouse storage providers using Iron Mountain’s IMConnect or O’Neil’s RMBridge, the Infolinx WEB 3.3 application provided Ramsey county with a contemporary technology platform, a completely redesigned, browser agnostic application interface, expanded records request capability, improved reporting functionality, and extended security model. These, and other sophisticated features continue to assist Ramsey County as they fulfill their regulatory obligations to manage sensitive information appropriately.

“We are grateful for long-term clients like Ramsey County”, said Tim Butler, Managing Director at Infolinx. “With our continued focus on quality, dependability and responsiveness, we look forward to partnering with Ramsey for another ten years.”

About Infolinx™
Infolinx System Solutions is a leading provider of DoD5015.2-certified enterprise physical records management software. Full life cycle records management for archives, records centers and file rooms includes integrated Enterprise Content Management, third-party warehouse integration, robust searching, online requesting, complete audit history, location reconciliation, supply item ordering, retention schedule and legal holds management, integrated RFID technology, space management with charge-back functionality, extensive reporting capability, advanced security configuration, workflow email notifications, and legacy data sharing. Available as an on-premises or cloud-based solution, Infolinx maintains clients within all major business segments and the public sector. Infolinx System Solutions Demo.

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Amy S. Hamilton, CRM, CEO

Tim Butler, Managing Director
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