Cycle30 Selected by Global M2M Platform Provider for Back Office Management

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Cycle30, provider of hosted order-to-cash billing services, announced today that Device Cloud Networks (DCN) of Rockville, MD, a worldwide leader in Machine-to-Machine (M2M) enablement, has chosen the company to provide it with a comprehensive back office management solution suite including billing, provisioning, rating and diagnostics.

This means that our solutions utilize some of the most intuitive and flexible front-end web interfaces available and combines them with technology and applications specifically designed for the demanding machine-to-machine market.

Cycle30, provider of hosted order-to-cash billing services, announced today that Device Cloud Networks (DCN) of Rockville, MD, a worldwide leader in Machine-to-Machine (M2M) enablement, has chosen the company to provide it with a comprehensive back office management solution suite including billing, provisioning, rating and diagnostics. Under the agreement, Cycle30 will enable DCN customers, representing some of the world’s largest telecommunications operators, to monetize connected devices on their networks.

The DCN next-generation service delivery platform for supporting connected devices is available as an all-inclusive platform or as individual services and encompasses device management, connectivity management, and application enablement. The platform contains an elaborate set of features that are built to deliver true application enablement, achieved through a “storefront” of Web Services APIs that are specifically designed for both the creation and support of M2M applications. These services are combined with a library of translations that convert the various device communication protocols into a common format, normalized to any application. The architecture is completely open, allowing developers to use any programming language they wish without the constraints of a typical design environment.

In order to successfully monetize in M2M, service providers are dependent on back office systems that are designed specifically for the market. Cycle30’s completely hosted platform for flexible and scalable billing of M2M solutions includes flexible charging, rating and balance management for both recurring and usage-based charges and includes invoicing, device provisioning, inventory management, customer care and end-customer self-care via the Web. The solution can also manage multiple tiers of end-customer billing.

“When architecting our M2M platform, we were looking for a true solution partner for back office management,” said Blake Swensrud, CEO of Device Cloud Networks. “We have found that partner in Cycle30—their capabilities, their skills, and their partner-approach are exactly what we sought. Next generation business models require next generation solutions.”

“Due to our service provider heritage, Cycle30 brings a level of understanding and emphasis on customer service unequaled in the industry,” said Jim Dunlap, president of Cycle30. “This means that our solutions utilize some of the most intuitive and flexible front-end web interfaces available and combines them with technology and applications specifically designed for the demanding machine-to-machine market. DCN recognized that Cycle30 is uniquely positioned to partner with them to deliver solutions that work not only today but are capable of growing with them in the future.”    

About DCN

DCN has assembled a veteran team with well-established roots in both telecommunications and M2M service development and delivery. Having years of experience with earlier evolutions of M2M, we now deliver a comprehensive, next-generation platform that encompasses device management, connectivity management, and application enablement. We offer this as an all-inclusive platform or as individual services to better meet the needs of our customers. The company is part of the WorldCell group of companies established in 1996. Its main facilities are located just outside Washington, D.C. in Rockville, Maryland, USA.

About CYCLE30

Cycle30 (http://www.cycle30.com) provides completely hosted order-to-cash billing for cable, telecommunications and machine-to-machine services in North America. The Cycle30 platform includes customer management, service fulfillment, billing and revenue management, service assurance, integrations, and business intelligence. Cycle30, a subsidiary of General Communication Inc., is headquartered in Seattle and has data centers located globally.

Cycle30 Media Contact             

Jim Carlson                        
Carlson & Co. Public Relations            
T: 303-221-8133
C: 720 220 7753                                
E: jim(at)carlsoncopr(dot)com

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Jim Carlson
Carlson & Co. Public Relations
(303) 221-8133
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