CGS President and CEO Phil Friedman Named One of the Most Influential Executives in Nearshore Outsourcing in Latin America

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CGS announced today that company President and CEO Phil Friedman has been selected as one of the most influential executives in nearshore outsourcing and has been named to the 2013 Nearshore Americas Power 50 ranking. The honor reflects Mr. Friedman’s ability to consistently drive operational excellence, win new business, and influence the outsourcing industry in a positive way.

Phil Friedman

With close proximity to the United States, numerous tax incentives, and the widespread availability of bilingual employees, Latin America offers numerous benefits for businesses that are looking to outsource and expand their global footprint.

CGS announced today that company President and CEO Phil Friedman has been selected as one of the most influential executives in nearshore outsourcing and has been named to the 2013 Nearshore Americas Power 50 ranking. The honor reflects Mr. Friedman’s ability to consistently drive operational excellence, win new business, and influence the outsourcing industry in a positive way.

"Our Power 50 Ranking represents the dynamic executives whose leadership has been a major factor in the emergence of nearshore outsourcing in Latin America,” said Kirk Laughlin, Founder and Editorial Director of Nearshore Americas. “Mr. Friedman is a true representation of the outstanding talent that has helped to drive the success of this quickly-growing, $11 billion industry.”

As a proven leader in nearshore outsourcing, CGS delivers a wide range of call center services to institutions and companies from various sectors, and is ranked as one of the top providers in the national market specializing in personalized customer services. CGS has also seen substantial growth globally within the past year, including 70% in Chile and they expect to double the size of operations in Chile within the next year.

“Today’s rapidly changing marketplace has prompted companies to find ways to increase efficiency,” said Phil Friedman, President and CEO of CGS. “As a result, the market for business outsourcing has expanded and Latin America has emerged as an exceptional alternative to India and China. With close proximity to the United States, numerous tax incentives, and the widespread availability of bilingual employees, Latin America offers numerous benefits for businesses that are looking to outsource and expand their global footprint.”

The 2013 Nearshore Americas Power 50 ranking is compiled by Nearshore Americas, the authority on outsourcing in Latin America. Selection was based on a four-month review process by the editorial team at Nearshore Americas, which followed receipt of hundreds of nominations. Criteria for placement on the list included: personal impact on the growth and visibility of outsourcing in the Americas, record of corporate or government achievement, dedication to raising industry standards and demonstrated initiative as an industry thought-leader.

About CGS

For almost 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through technology and services. Headquartered in New York City, CGS employs more than 5,000 professionals across North America, Latin America, Europe and Asia. With global delivery capabilities, expertise across leading platforms and deep experience in multiple industries, CGS has become the IT partner of choice for thousands of organizations worldwide. CGS delivers a wide array of proprietary and third-party business applications, technology, business services and business process outsourcing solutions, including customer care, technical support and corporate learning and training. For more information please visit http://www.cgsinc.com and follow us on Twitter at http://www.twitter.com/cgsinc as well as Facebook at http://www.facebook.com/ComputerGeneratedSolutions.

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Cecilia Panozzo
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