Through the professionally designed and easily customizable online chat software, sellers and buyers can interact in the same page in real time.
New York, NY (PRWEB) April 19, 2013
The live chat software released and constantly updated by Offerchat has empowered thousands of business blogs worldwide in providing visiting online shoppers with real time live help.
In the very tough, fierce terrain of business and online enterprise competition, a terrain occupied by millions of business blogs selling various products and services, the battle of gaining the most sales boils down to price and promotional offers.
The other most important consumer influencers to making the final purchase are free shipping, product availability, merchant reputation, and return policies.
The nascent prevalence of smartphones and tablets, which are basically mobile devices, along with instant search created a culture of real time information or answers as we need it.
The instant answer or instant information culture is, indeed, heavily ingrained in our individual human consciousness.
Consumerism also shifted online, along with an inceptive phenomenon called "showrooming," a new kind of shopping wherein consumers examine merchandise in a traditional brick and mortar or retail store and then shop online to find a lower price or a better deal for the same item.
What feeds this phenomenon is the millions of business blogs and E-commerce websites in the internet. In the latest consumer behavior study by Baynote, 57% and 43% of tablet and smartphone owners respectively make a purchase on a website.
Because of the shift in consumer trends and culture, a tool that provides pre-sales customer support that's faster and more convenient than phone and email and streamlines conversation better than social network messaging or tweeting has been developed by Offerchat to help business owners gain an edge over their competitors.
The company's no-cost live chat for business currently active in thousands of business blogs around the world provides these entrepreneurs with an easy to add, web-based application that they can use to field purchase-influencing customer questions regarding available promos, shipping and return policies and item availability instantly and more effectively.
The strategy has hugely empowered not only these business blogs and their owners but their customers as well. Through the professionally designed and easily customizable online chat software, sellers and buyers can interact in the same page in real time.
Offerchat is a free premium live chat for websites specifically designed to help online businesses increase their conversions and sales. The chat tool is easy to add, full-featured and free of charge. Offerchat is brewed to perfection at Click Labs, Inc. a company based in Cebu City, Philippines. The company specializes in driving search marketing and social media traffic, social web app development and conversion optimization. Each product or service specifically helps small/medium website owners increase online visibility and improve online sales.