FEI Announces Partnership with Families First

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Milwaukee-based company is leader in EAP and Workforce Resilience.

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FEI Behavioral Health, a national EAP, wellness and crisis management company based in Milwaukee, announces its new partnership with Atlanta-based Families First, a leading nonprofit family service agency in Georgia.

Both organizations have shared ties since 1989 through the Alliance for Children and Families—one of FEI’s sister-organizations, of which Families First is a member.

“This partnership was the next logical step for us,” said Ted Uczen, president and CEO of FEI. “We’re excited about the opportunity to combine our focus on workforce resilience with Families First’s role of strengthening family life in the Atlanta community.”

As a result of the partnership, finalized in late 2012, FEI now manages all Employee Assistance Program (EAP) operations for Families First customers.

“The transition went very smoothly,” said Kim Anderson, CEO of Families First. “It allows Families First to focus on our key strength—working to empower families. Local companies in need of EAP are able to benefit from FEI’s broad expertise and scope of services, with an Atlanta presence.”

One of those companies is Atlanta Metropolitan State College. “We’re looking forward to expanded services for our EAP program as a result of the partnership, as well as the additional services FEI brings to the table, particularly crisis management,” said Regina Simmons, chief human resource officer at the college. “We’ve enjoyed a long history with Families First, and now we’re very excited to be working with FEI.”

FEI will operate out of the Families First offices in Atlanta and has a strong history of job growth and job preservation in recent years.

International Expertise, Local Connections

For more than 30 years, FEI has offered flexible, proven solutions for the full spectrum of workforce resilience goals, from crisis preparedness and management to EAP and wellness services. FEI developed the first national network to deliver EAP in 1979 and remains a market leader. The company integrates its mental health expertise and critical incident experience to provide emotional support and assistance in times of crisis both onsite and by phone.

FEI played a major role in the 9/11 response through the Department of Justice’s Office for Victims of Crime, has responded with both EAP and crisis services during a variety of national disasters, and works with several Atlanta area clients, including the American Cancer Society.

The breadth of FEI’s service covers what the company has dubbed the Resiliency Spectrum. “Our emphasis on workforce resilience is a great match with Families First,” explained Uczen. “By helping individual employees build their resilience—whether it’s guiding them through a personal crisis, providing resources for childcare or financial advice, or helping them cope with a large-scale community incident—we can also foster business resilience for our clients, which in turn leads to community resilience. We believe, with Families First, we can strengthen the unique value of families at home, at work and in the community.”

The Social Enterprise Difference

A social enterprise is a unique business model that creates synergy between for-profit and nonprofit organizations, where profits earned by the for-profit company are automatically reinvested into the community through the services of the nonprofits.

FEI’s involvement with its parent organization, Families International, is one of the nation’s most successful examples of the social enterprise model at work. In the last 30 years, FEI has provided more than $30 million to help fund services at its sister nonprofit organizations within the Families International umbrella—the Alliance for Children and Families, United Neighborhood Centers of America (UNCA), and Ways to Work.

“Not only does FEI provide excellent service to our customers,” Uczen said. “We help them essentially double their community impact by investing in local nonprofit services through our social enterprise approach. We look forward to even deeper involvement in the Atlanta area with Families First.”
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FEI Behavioral Health delivers peace of mind to workers and their families through EAP, crisis management and work-life services. FEI established the first national EAP and is an industry leader in crisis management. It offers professional, user-friendly, 24-hour access to problem solving resources that result in better work environments. FEI Behavioral Health is part of Families International, Inc., a nonprofit membership organization of four closely-aligned, yet separate entities. Visit http://www.feinet.com for additional information.

Families First, Inc. provides direct services that enhance the well-being of children and families in jeopardy, by creating families who are self-sufficient amid the storms of life. Families First also helps children thrive in permanent, stable homes, surrounded by supportive communities, while creating opportunities for all children and families to succeed, flourish and give back. Visit http://www.familiesfirst.org for additional information.

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Nicole Singer
FEI Behavioral Health
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