“Sovran’s technical staff is second to none and I am proud to be a part of the team. I look forward to exploring new technologies that will bring cost-effective solutions, as well as en extraordinary service experience, to our clients.” states Mark.
Eagan, MN (PRWEB) April 24, 2013
Sovran is pleased to announce that Mark Espena has joined Sovran as Vice President of Technology and Services. Mark is responsible for Sovran’s technology roadmap, product development and service delivery strategies. He plays a crucial role at Sovran in helping to find ways to continue to improve service, grow technology offerings, and leverage all of Sovran’s services to their clients.
“This is an exciting time to come on board and partner with Sovran,” states Mark. “Sovran’s technical staff is second to none and I am proud to be a part of the team. I look forward to exploring new technologies that will bring cost-effective solutions, as well as an extraordinary service experience, to our clients.”
Mark is coming to Sovran from a Wisconsin-based consulting and CPA firm, where he was an IT Consulting Market Manager for the Minnesota Region. He was working on rebuilding the managed services practice, positioning cloud services as a new offering, and setting the 3 year plan for the entire company’s IT Outsourcing service.
Mark has over 15 years experience in the IT services industry. He was an original Special Agent at the Geek Squad, the onsite services manager for Chip Heads Computer Repair shop in Richfield, and built his own IT Managed and Professional services business called Escape Key Computing. He started the company from scratch in 2002, doubled its size each year for seven years, and achieved annual recurring revenues approaching $3 million. Escape Key sold to a national IT firm in 2010. He stayed on board and helped integrate three other acquired companies in Chicago and Detroit while working as a Relationship Manager, accountable for 44 client accounts in the Twin Cities and Chicago totaling over $1.5 million in annual recurring revenue.
Mark’s background and dedication to customer experience is a welcome addition to the Sovran team.
For additional information, please contact Nichole Wrolstad at 651-905-5514.
Sovran is a Minnesota-based technology solutions provider that is equally committed to both customer care and technology. Since 1987, Sovran has been providing customized technology solutions and ongoing services that truly focus on the goals of our customers. In addition, Sovran is now home to Minnesota's premier IT Training Center, New Horizons Computer Learning Centers Twin Cities. Sovran partners with top firms in the tech industry, including Microsoft, HP, Cisco, VMware, Nimble and more to provide our customers with unparalleled support and integrated IT services.