PACE Honors the Best at Annual Awards Luncheon

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Individuals, Chapters and Organizations dedicated to recognizing superior thinking, creativity, philanthropy and execution across the full spectrum of customer engagement functions have been honored.

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The Professional Association for Customer Engagement (PACE) held its Annual Awards Luncheon at their 2013 Convention and Expo themed, “Driving Solutions for Today’s Customer Interactions” that was held March 10th – 13th at the magnificent Westin Kierland Resort in Scottsdale, AZ.

“Each year, we take time to recognize the best and the brightest in the customer engagement industry,” stated PACE CEO, Phil Grudzinski. “It is through these types of members that PACE has truly been able to set the industry standards as high as they are.”

The following were honored at this prestigious banquet:

Pioneer Award – Steve Singer, Fusion Contact Center (accepted by his sons)

Chapter Recruitment Awards:
First Quarter – Mid-Atlantic
Second Quarter – Southeastern Chapter
Third Quarter – Mid-Atlantic and Southeastern Chapter
Fourth Quarter – New York Metro Chapter

Foundation Award – Rob Marshall, 360 CRM

SRO Accreditation:
Northwest Direct Marketing, Inc.
iPacesetters, LLC

Employee Appreciation Strategy Award – Quality Contact Solutions

Vendor of Excellence Award – DialAmerica

Technovation Award:
Interactive Intelligence

Best in Show:
Interactive Intelligence

Making a Difference – Outstanding Corporate Citizen:

Making a Difference – Outstanding Philanthropic Chapter:
Midwest Chapter

Making a Difference – Spirit of Philanthropy Individual Award:
Sunny Beth White, Company Voice

Partners in Progress:

The Fulcrum Award:
Sandy Tafur, PossibleNOW

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Chris Haerich
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