Compact Interview founder, Rupert Sellers responds to the CIPD’s report on young people and recruitment

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With youth unemployment in the UK reaching one in five, recruitment expert and Compact Interview founder, Rupert Sellers claims more can be done to help young applicants overcome confidence issues during the recruitment process.

Compact Interview

The primary issue is how employers recruit young people effectively when there's no previous experience showing on the CV.

A gulf has appeared between employers’ expectations and young people’s understanding of the recruitment process, reports The Chartered Institute of Professional Development (CIPD). Recruitment expert and founder of the video interviewing company, Compact Interview, Rupert Sellers claims the problem stems from assessing less experienced, younger applicants on the strength of a CV alone.

“The primary issue isn’t employers not wanting to hire these individuals, but how they can recruit them effectively,” commented Sellers, a prominent recruiter since 2001. “Employers find it difficult to assess young people with less work experience and young people find it difficult to market themselves to employers.”

The CIPD’s report finds that online application forms, manual CV processing and competency based interviews are generally not suitable for young people as their previous work experience is limited. The challenge for employers is assessing an ever-increasing number of young applicants effectively.

“I believe employers need to do more to hire this demographic in order to bring in new talent and fresh ideas to their organisations,” said Sellers. “But how can employers determine the good candidates when some CVs get no more than a 10 second glance?”

Young people value open channels of recruitment, such as social media over traditional methods. Employers that empathise with this and update their selection processes can make their organisations more appealing to younger job seekers.

“Even if young applicants are short listed, time and costs prohibit face-to-face interviewing for all,” continued Sellers. “The traditional alternative, telephone screening, is a lengthy process that many young people find intimidating.”

Sellers argues that video interviewing is more efficient and improves insight into ‘soft skills’. Personal attributes and a candidate’s interest level can be identified in the video responses which are reviewed by the employer, and can be assessed alongside other candidates using this online interview process.

Asynchronous Video interviewing helps connect young people to employers without relying on generic application forms and CVs. Employers set questions that encourage open-ended responses from candidates, who can respond in their own time and feel more confident in familiar surroundings.

“Video interviewing is a good solution for employers who focus on the potential for young people to grow within their organisation,” explained Sellers, “rather than just screening a CV that shows limited or no previous work experience.”

The hospitality industry is a large employer of young people in the UK and many recruiters look for candidates with good social skills and a positive attitude over qualifications and previous work experience.

“Experience is nice to have but it’s not the only important factor,” said Robert Allen, HR Director of Apex Hotels. “For us, attitude is the key. We recruit for attitude and we train for skills. When we interview, we are looking at how people react, their body language and soft skills”.

The 40 page CIPD report, ‘Employers Are From Mars, Young People Are From Venus’ is available to download from the CIPD’s website.

Compact Interview will be exhibiting at the CIPD Recruitment Exhibition at Olympia on 19-20 June 2013.

About Compact Interview

Rupert Sellers, CEO & Founder of Compact Interview is a graduate of Oxford Brookes University in Hotel Management. He spent 20 years working in luxury hospitality, including management roles with Ritz-Carlton and Four Seasons, before joining an established search firm in London and was board director for 8 years. In 2010, Sellers launched Barometa, a specialist recruitment company with an integrated and bespoke video interviewing system. This led to the development of Compact Interview which enables employers to screen candidates directly with customised video interviews. The privately held company is based in Shoreditch, London.

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Rupert Sellers
Compact Interview
+44 20 3130 4935

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