Profit Increase Just Reported by A.K. RIKKS to One Step Retail Solutions

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A.K. RIKKS Brings Hot Fashion to Grand Rapids with Help of Popular Retail Point of Sale, Teamwork Retail

I would think up some crazy things [features] and Teamwork could play ball.

A.K. RIKKS, Grand Rapids retail giant, just reported an increase in sales of 40% after expanding to their new 28,000 space and launching Teamwork Retail ( as their point of sale system, a success amongst the retail industry.

In September of 2012 A.K. RIKKS opened the doors of their new 28,000sq foot location, housing both men’s and women’s attire and accessories. The massive expansion project that takes them to the level of the average department store was a bold move, necessary to transform what manager, Jim Murray, refers to as Grand Rapids “culture of travel”. Locals are accustomed to traveling to Chicago or even New York due to the lack of a strong shopping scene in Grand Rapids; no Lord and Taylor, one Macy’s and no Nordstrom.

For their point of sale retail technology, manager Jim Murray says, “I wanted to have customizable options, we are very customer centric. It’s not about sell-through but at the end of the day it is about the customers. Everything must be tracked and considered, including a record of who gets a thank you card.” Jim wanted many features not found in an out-of-the-box system, “I would think up some crazy things [features] and Teamwork could play ball.”

While still a single-store “boutique,” A.K. RIKKS celebrates a very New York feel – massive windows, sleek iPad™ point of sale, culture, and most obviously, important fashion brands.

A major hurdle in their plans was to bring in a retail management / point of sale system that would fit their immediate expansion plans and their needs for the years to come; ideally being backed by a company that was both adventurous and fresh but also seasoned and well-experienced in the world of retail technology. After an extensive search they selected Teamwork Retail through One Step Retail Solutions. Mobility, functionality and scalability were key.

It is safe to say that their recent expansion has been a success and One Step Retail Solutions is proud to be at their side as their retail technology experts. Grand Rapids should keep an eye out for this adventurous retailer.

About One Step Retail Solutions
One Step Retail Solutions ( is a nationwide retail technology consultancy and value-added-reseller of 6 top point-of-sale systems including Teamwork Retail. Founded in 1985, One Step Retail has helped thousands of retailers achieve their goals through smart technology utilization.

About Teamwork Retail
Teamwork Retail ( is a retail management system with iPad™ Point of Sale, offered on a monthly subscription basis to specialty retail.

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Amy Hanson
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