AOMi to showcase their new online role-playing game at the Professional Planning Forum conference

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AOMi will be showcasing their new online role-playing game—The AOM Experience—at the Professional Planning Forum conference.

Today, AOMi announced that they will be showcasing their new online role-playing game—The AOM Experience—at the Professional Planning Forum conference to be held on 29 and 30 April 2013 at Chesford Grange in Warwickshire .

Requiring only a computer and an internet connection, The AOM Experience is designed to teach service professionals best practice in operations management. The game is set in the world of Foundations Loans and Mortgages, a fictional company aiming to improve its falling customer service and quality standards through the use of AOM™—AOMi’s innovative approach to service operations management. Through interactive eLearning modules, presentations and other learning materials, users learn to apply truly professional management methods to take control of the day-to-day challenges faced both in the game and in their own operation.

To find out more about The AOM Experience, please click here.

In addition to showcasing The AOM Experience, AOMi are the back office sponsor and the networking evening sponsor of this year’s event, the theme of which is ‘Putting People First.’

Visit the AOMi at the stand located at position 1 in the exhibition hall to sign up for a free trial of the new game. Alternatively, to schedule a one-to-one meeting with AOMi, please contact enquiries(at)activeops(dot)com.

About AOMi

Active Operations Management International (AOMi) developed Active Operations Management (AOM) specifically for service operations. AOM provides organisations with a structured and consistent operations management capability that is the catalyst for achieving operational excellence.

With global operations in six international regions, AOMi is a world leader in the improvement of performance in service operations. AOM has been adopted in over 35 countries by clients who recognise the value of consistent operations management; over 40,000 of our clients’ employees are actively managed by the AOM approach. Reflecting our global reach since forming in 2005, AOMi received the Queen’s Award for Enterprise in 2011.

About The Professional Planning Forum

An independent industry body established in 2000, the PPF promote best practice and effective planning in customer contact operations—working in all sectors to provide strategic advice and best practice support for managers and to offer specialist training and accreditation for planning and analysis. The PPF’s aims are to:

  •     Establish professionalism in planning and analysis across all customer contact operations.
  •     Promote best practice benchmarking as a planning methodology that every manager needs to embrace.
  •     Offer year-round advice and support for our members.
  •     Provide specialist training, qualifications, standards and accreditation.
  •     Work with industry leaders to champion the needs of our members and encourage innovation.

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Libby Coe

Spencer O'Leary
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