Toyota of Newnan Honored with President’s Award

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CBT News announces the Georgia dealership recognized for customer service excellence and community involvement with the Japanese Multinational Automaker’s highest honor.

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CBT News reports Toyota of Newnan as the proud recipient of the 2012 Toyota President’s Award for Outstanding Achievement by Toyota Motor Sales, U.S.A., Inc., the award recognizes the West Georgia dealership’s long-standing devotion to the provision of excellent customer service, public service to the Newnan community, and sales achievements during the 2012 calendar year.

Considered the highest honor a dealership can receive from Toyota, this prestigious award is only presented to those dealerships that have demonstrated a commitment to maintaining the Japanese automaker’s high standards for customer satisfaction. In order to qualify as a President’s Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction.

“One of Toyota’s primary goals is to emphasize the entire ownership experience,” explains Walt Gutierrez, owner of Toyota of Newnan. “It’s the ‘Toyota Way’ to ensure that our customers are satisfied not only at the time of purchase, but for as long as they own their vehicle. We do this by offering top quality cars and trucks on our sales lot, and then we strive to provide our customers with the finest service in the industry. Here at Toyota of Newnan, we seek out staff members who share our commitment to customer service and who are looking not just for a job but career. Our customers appreciate the fact that they see the same faces when they visit us – whether on the showroom floor or in the service bays.”

In addition to Toyota of Newnan’s dedication to providing their customers with above-and-beyond levels of service, the locally owned and operated dealership is also extremely involved in the Newnan community. As a business based in a city known for Southern Hospitality, Toyota of Newnan is tremendously devoted to its community and regularly demonstrates that devotion through its involvement with various Newnan athletic programs and numerous local charities that include the Community Welcome House and Coweta County’s Relay For Life.

This is not the first time the Newnan dealership has been recognized by Toyota Motor Sales since opening its doors in 2006. In its first full year in business, Toyota of Newnan received the President’s Award for the first time. This latest recognition marks the fifth time the dealership has been bestowed with Toyota’s highest honor.

“We are humbled every time,” insists Gutierrez. “It’s always wonderful to be reminded that you are doing something right. I think I speak for my entire staff when I say that the true reward comes with every satisfied customer who drives off our lot and returns time and again – whether for service or to purchase another new Toyota.”

Toyota of Newnan is located at 2 Herring Road in Newnan, Ga. To tour the inventory of new and previously owned cars, view sales and service specials, schedule a service appointment, or apply for financing online, interested parties are invited to visit the Toyota of Newnan website at http://www.toyotaofnewnan.com.

ABOUT CBT NEWS:
CBT News/Car Biz Today, is an online news source dedicated to providing the retail automotive industry with news, training and event coverage through various forms of multi-media journalism. The online news source has more than 25,000 subscribers made up of new car dealers and their personnel. CBT News is home to award winning broadcasters and is headquartered in Atlanta, Ga. For more information, visit http://www.cbtnews.com.

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Jim Fitzpatrick
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