Price Challenge Gives Leading Brand a Welcome Boost

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Alexanders Direct introduce improvements to enhance customer service.

Alexanders Direct
As good customer service is of the upmost importance to Alexanders Direct, they are constantly striving to ensure they meet and exceed expectations.

Alexanders Direct are excited to announce the introduction of their phone and price challenge, which is in collaboration with the addition of a brand new line of products. In a bid to ensure that customer service is constantly being improved, Alexanders Direct have extended their line of chest freezers and catering equipment with a promise to match prices from other suppliers.

It is often difficult to keep up with the ever changing costs of products from other suppliers, which is why if you find any of the products advertised at cheaper elsewhere, Alexanders Direct will match the price or in some cases, will even lower the price. The new price challenge is done over the phone so you don’t even have to face a journey to any stores.

Another recent addition to the website which aims at improving customer satisfaction is the ‘Top 5 Chest Freezers’ and ‘Top 5 Freezers’ which informs customers of the best products currently on the website, saving the hassle of comparing features and prices. It helps to dissolve any confusion customers have with products as they can find out information on the most popular brands and styles, before making a decision on which one to purchase.

As good customer service is of the upmost importance to Alexanders Direct, they are constantly striving to ensure they meet and exceed expectations and provide customers with the most affordable deals around. The new ‘Top 5’ selection and the phone and price challenge are just two of the ways Alexanders Direct hope to improve their relationship with current customers and expand their customer base to attract new loyalty to their brand.

As an extension to other successful forms of social media, Alexanders Direct will also release their own You Tube channel which will provide customers with an additional way of finding out more about the company and products. It is hoped that this will be a good format for customers to express their views on the chest freezers and other products and gain a useful insight into what makes the products worth purchasing.

About Alexander Direct

Alexander Direct are a leading supplier of a full range of catering equipment for both commercial and domestic needs. They stock all the leading brands of chest freezers and other equipment and can supply for the purposes of restaurants, cafes, schools and many more.

As an online retailer, Alexander Direct are unique in the fact that they carry their own stock of thousands of catering products. They also offer on-going deals for products which become damaged or marked and this can help customers to make some good savings.

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Mark Alexander
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