Confirmit Announces New EVP of Product Management

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Enterprise software executive brings a wealth of customer experience expertise to Confirmit

Confirmit, the leading global software provider for Customer Experience, Employee Engagement and Market Research, today announced the appointment of Terry Lawlor as Executive Vice President for Product Management. In this role, Lawlor will manage all aspects of product management, including strategy development, product definition, and product representation in client and marketing activities.

Lawlor is a seasoned and highly professional enterprise software executive who possesses a wealth of expertise in the customer experience market. He has spent the last eight years working for SDL plc, a software vendor which creates customer-centric, web-based (SaaS) solutions for a variety of markets.

Henning Hansen, President and CEO of Confirmit, commented: “I am delighted that Terry Lawlor is joining Confirmit at a very exciting stage in its expansion, with the recent acquisition of CustomerSat and record-breaking revenues in 2012. Terry’s experience in driving growth within North American and European software companies will be invaluable.”

Lawlor explained his move to Confirmit: “I am passionate about delivering a great customer experience in all languages and across all channels and am always looking for new ways to solve complex business issues in innovative ways. Confirmit has an amazing opportunity in its markets and I am looking forward to working closely with the Confirmit family of customers, partners and employees to accelerate the performance of the business.”

Previous roles include, Marketing and Business Development for the The App Garden Ltd; SVP Strategic Accounts, SVP Operations, VP Product Management, VP Worldwide Marketing all at SDL plc; Director at Tenia Business Services Ltd; Marketing Director at SupportSoft; and Marketing Director at Informix Software. Lawlor holds a Joint Honours Degree in Mathematics and Physics from the University of Durham.

About Confirmit
Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Cologne, Guildford, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya, Sydney, and Tokyo.

Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include A&N Media, Aurora, British Airways, Cross-Tab, Dow Chemical, Farmers Insurance, GlaxoSmithKline, Ipsos, JTN Research, Keep Factor, Morehead Associates, Nielsen, The NPD Group, Swapit, Swisscom, Symantec and The Wellcome Trust. Visit http://www.confirmit.com for more information.

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