West Palm Beach, Florida (PRWEB) April 30, 2013
Owing to its strong online presence and ever increasing customer base, Cristia Medical Supply, Inc. has recently announced plans to expand its presence through social media platforms. The firm will start by creating an interactive site on Facebook and on Google Pulse, two of the most popular social media platforms. This will help the company interact with its customers more conveniently while adding a touch of personality to each interaction. The company has taken note of the social media craze and intents to join in on the action. Let's face it, everyone involved with social media in one way or another, whether it be for personal or business use.
The beauty with social media is that it enables an organization to connect with customers both individually and as a group. This means that through social media a company can be able to conduct mass marketing and personal marketing all in one stroke. This enables a company to reach out to a large audience of customers and thus improve its customer satisfaction levels. According to Cristopher Cristia, the CEO of Cristia Medical Supply, Inc., “In a day where social media platforms have replaced traditional channels of communications, platforms like Facebook and Google Plus cannot be ignored.
"Through these platforms, the company can communicate with its customers and tap to their existing networks using a stronger more personal tool.” This will not only boost the image of the company with regards to its customers, but will also help the company expand its reach to a wider audience who have similar needs to the existing customers.
By using social media to connect with its customers, a company is able to draw significant social leverage. This simply means that the company is able to bring all of its customers together and give them a means to communicate with each other. These customers are individuals that are facing similar obstacles and are thus likely to advice each other on the efficiency of some of the company’s products. This will in turn increase overall sales and boost profitability.
Another advantage of using social media platforms is that it is a reliable and affordable way of collecting customer feedback and recommendations. Through social media platforms customers are able to air their satisfaction and dissatisfaction with certain products and services. The company can use this feedback as a yardstick for measuring efficiency and also as a basis for improving its products and offerings.
By embracing social media platforms such as Facebook and Google Plus, Cristia Medical Supply, Inc. is able to improve its customer satisfaction levels. This will in turn boost customer loyalty and cement the company’s position as a leading medical supplies distributor in the region.
About The Company
Cristia Medical Supply, Inc. is a leading medical supplies and equipment distributor which has established a strong track record of quality, affordability and customer satisfaction. The company offers a wide array of medical supplies and medical equipment from leading manufacturers worldwide. Cristia Medical Supply, Inc. can be found in most major online shopping engines such an Amazon, Google, Yahoo, and Bing.