iConnect Web & iPad POS Team Releases Tutorial Videos & Written Step-by-Step Application Guide

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Users of the web & iPad POS system iConnect can now view a set of tutorial videos and read a step-by-step application guide about the system's various features and functionality.

iconnect web pos tutorial

An example of an iConnect video tutorial

Not a visual learner? Implemented alongside the video tutorials is a written guide detailing the steps from the videos.

The support and marketing teams with iConnect iPad POS have released tutorial videos on YouTube that help optimize use of both the web and iPad sides of their application.The videos have been compiled into a single playlist, which makes it easy for users to watch a complete demo of the functionality and features that the app has to offer.

The tutorial videos give step by step direction on how to set up the application, use the various features, and take advantage of the capabilities within the system. For example, one video demonstrates how to organize inventory by applying product and manufacturer information, after which the user can make and complete purchase orders or stock transfers. The videos have been designed to be as short, simple, and to the point as possible, allowing users to hone in on a specific feature that they need help with.

For users that are not as visually oriented when it comes to learning, iConnect has implemented alongside the tutorials a written manual detailing the steps from the videos. The written tutorials are also split up into very specific sections, so a user can learn about each part of the app individually as he or she pleases. For instance, a user might understand how to use the web POS portion of app very easily yet might have trouble with the CRM features of the app. The user could then watch all of the CRM videos and skim through all of the written CRM steps to get a better handle on the functionality.

For a long time, iConnect's support team had been providing answers to all of the questions contained within the tutorials section as users called. Creating a set of written and visual tutorials available directly in the app has helped to alleviate some of iConnect's support team's work, while giving users a quick and easy way to learn how to use iConnect on their own time. Today's generation of business owners are more self-sufficient than ever, and they are often more than willing to teach themselves a new software system if the right tools to learn are in place.

Currently the videos on YouTube include customer relationship Management (CRM), employee management, employee schedule, time clock, message center, inventory management, marketing, microsite, reports, dashboard, application setup, and account management. The iConnect web and iPad POS teams plan on continuing to release more videos as more features are added to the app, and the next step in improving the tutorials section is allowing users to export a complete PDF manual containing all written tutorials that can be downloaded and saved.

You can find iConnect's videos on YouTube here, or they can be viewed from within the web app on any iConnect POS account.

About iConnect
iConnect is a cloud based web, iPhone, and iPad POS application that offers all of the features businesses need. All three applications can handle appointment booking, customer relationship management, product sales, inventory management, and much more. iConnect offers a 15-day risk-free trial. You can learn more by visiting http://www.iConnectPOS.com

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Subodh Gupta
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