New Phone System for Babystations.com Improves Customer Experience

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Babystations.com, an online retailer for baby changing stations, child seating, and other childcare accessories, has significantly improved its phone system to provide its customers with a better shopping experience.

BabyStations.com provides friendlier customer service than any other online store selling baby changing stations.

We know that everyone has a unique situation, so we make ourselves available over the phone to answer any questions about our products, specification sheets, technical data sheets and installation instructions.

Recently, Babystations.com has enlisted the services of Taridium, one of the leaders in the business telephone industry. Through its website officevoip.ca, Taridium offers a host of services designed to improve the overall customer service quality of clientele, which is composed mainly of small and medium businesses.

Representatives from Babystations.com say that the move has proven advantageous in more ways than one. The new phone system will now make it much easier for shoppers to talk directly to a live customer service representative. Moreover, in the unlikely event that customers do not get to talk to the live representative, they can just as easily leave a message for the Babystations.com team.

The company, whose primary focus has always been the provision of quality customer service, has made it a point to give the utmost importance to each and every message, and to call the customer back as soon as possible. In addition to all of this, Taridium has allowed Babystations.com to use a full service PBX system without actually having to pay for it. In turn, the company has also promised to pass on its savings to the customers. Kirby, a company representative, had this to say about the improved phone system, “At Babystations.com, we pride ourselves on providing quality customer service. We know that everyone has a unique situation, so we make ourselves available over the phone to answer any questions about our products, specification sheets, technical data sheets, and installation instructions. Additionally, we clearly communicate what to expect when you order and what happens when something goes wrong. Our phone system allows us to transfer calls to any of our staff members and get immediate notifications of voicemails to respond to customer questions, complaints or problems in a timely manner.”

Babystations.com sells only the highest quality products at the most reasonable prices. It owes its resounding success to the efforts of its three founders, Cameron, Jerry, and Matt, all of whom are also very proud dads. The fatherly trio has always been sensitive to the needs of fellow parents, and has taken it upon themselves to nurture one of the industry’s best companies in terms of customer service.

About the company: Babystations.com is an online retailer with a long history of trusted service. They sell a wide array of products that include baby changing stations, child seating, and other childcare accessories. Despite being a product-based business, the company understands the value of providing quality customer service. They provide detailed product information, give out the best prices, do their best to ease purchasing difficulties, and respond to complaints, questions, and products in the timeliest manner possible.

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Cameron WIlson

Kirby Beaver
BabyStations.com
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