New Chubb iPad App Puts Desktop in Agents’ Hands

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Chubb-appointed agents can access policies, marketing materials and the status of claims with new app for iPads.

A new iPad application from Chubb Personal Insurance makes it easy for agents and brokers who are out of the office to access Chubb policies, marketing materials and the status of claims.

The free @chubb Mobile app enables agents to use their password-protected Chubb ID to access Chubb’s Masterpiece® homeowners’ policy processing system; real-time claims information; rule and rate manuals from each state; and coverage summaries. A resource center provides links to http://www.chubb.com/personal, where agents can find product and service information, loss prevention tips and available discounts.

“We built this app after gathering feedback from agents and brokers, who wanted access to the same tools they use in the office while they were visiting clients,” said Andrea Marsh, eBusiness senior project manager for Chubb Personal Insurance. “This will also help the customers, because they are increasingly mobile and interacting with their agents through their own iPads.”

Brad Wittenbaum, an agent at S P Agency in Cincinnati, was among dozens of agents who participated in a pilot program in 2012 that helped shape the app. Although he spends the majority of his workday in the office, he takes his iPad with him wherever he goes. “I pretty much have access to the same information and applications I have on my computer in the office,” he said. “The real-time access to Chubb’s Masterpiece policy is invaluable.”

About Chubb

Since 1882, members of the Chubb Group of Insurance Companies have provided property and casualty insurance products to customers around the globe. These products are offered through a worldwide network of independent agents and brokers. The Chubb Group of Insurance Companies is known for financial strength, underwriting and loss-control expertise, tailoring products for the needs of high net worth individuals and commercial customers in niche markets and select industry segments, and outstanding claim service.

The Chubb Group of Insurance Companies is the marketing term used to describe several separately incorporated insurance companies under the common ownership of The Chubb Corporation. The Chubb Corporation is listed on the New York Stock Exchange (NYSE: CB) and, together with its subsidiaries, employs approximately 10,000 people throughout North America, Europe, Latin America, Asia and Australia. For more information regarding The Chubb Corporation, including a listing of the insurers in the Chubb Group of Insurance Companies, visit http://www.chubb.com.

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David Hilgen
Chubb
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