The Library Store Decreased Lost Sales with Mobile POS - Announces One Step Retail Solutions

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The Library Store Los Angeles Goes Doubly Mobile.

If we are just using a Point of Sale to do transactions we wouldn’t have the accuracy that we get with Retail Pro.

The Library Store Downtown LA (http://www.lfla.org/store) has an entirely unique objective, to not only inspire the Angelino reading culture but to invest in library programs across the city (adult literacy programs, children’s programs, reading corners, live homework help, etc.). After launching the Library Store mobile truck and mobilizing their Point of Sale with the help of One Step Retail Solutions (http://www.OneStepRetail.com), The Library Store can be found all over the city supporting these important city-wide literacy programs. iPad Point of Sale in hand.

The Library Store is a long-term client of One Step Retail Solutions and a Retail Pro user, focusing on novelty merchandise within the reading culture. In tune with the trends and resources available to them, they successfully launched a mobile store in December of 2012 with the now popular Library Store truck that can be found at the Downtown Los Angeles Art Walk most Thursdays and at last weekend’s Festival of Books on the campus of USC.

Initially operating the mobile store entirely by hand, they had already been spoiled by Retail Pro for their brick-and-mortar location and realized a mobile POS option was needed to support their new needs.

“I definitely know that we make fewer mistakes with the Mobile POS and that has helped us a lot. No more lost sales because the card wouldn’t go through when we got back to the store!” It was required, in the words of Christine Romero of the Library Store, to “keep it simple, keep it easy and avoid having to look in multiple places for our data. We needed to react faster.”

“We are small, but we do a lot of business and need to know our cost of goods, be able to spread the freight, do a discount, averages, etc. If we are just using a Point of Sale to do transactions we wouldn’t have had the accuracy that we get with Retail Pro.” Christine Romero goes on to say, “It was a bigger investment, but we are doing enough business to need to be on top of these things. It is very simplistic with Retail Pro. If we had 20 SKUs, Square would have been fine. But we have over 100 SKUs on the mobile store and 5,000 SKUs in store. The Retail Pro app is user friendly, and our customers love to ‘sign’ their sales slips using their fingers.”

If you are a book lover, be sure to check out their online store (http://www.lfla.org/store) and if you are in the LA area follow the Library Truck on Twitter (http://www.twitter.com/TheLibraryStore) for their upcoming locations and events.

Smart retailing at its finest. Bravo.         

About One Step Retail Solutions
One Step Retail Solutions (http://www.OneStepRetail.com) is a nationwide retail technology consultancy and value-added-reseller of 6 top point-of-sale systems including Retail Pro. Founded in 1985, One Step Retail has helped thousands of retailers achieve their goals through smart technology utilization.

If you would like more information about One Step Retail Solutions or to schedule an interview with a representative, please call Amy Hanson at 800/266-1328 x 4116 or email Amy at ahanson(at)onestepretail(dot)com

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