EB Games Finds Success with Macquarie Telecom

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A large-scale infrastructure as a service and software migration project was completed successfully through world-class project management.

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The whole process was hassle free and I didn't feel like I had to jump through hoops to get things done.

EB Games Australia has experienced success with moving telecommunications infrastructure to Macquarie Telecom.

Manager of Internet and Operations at EB Games, Adrian McJenzie, stated that "The whole process was hassle free, and I didn't feel like I had to jump through hoops to get things done."

Macquarie Telecom and EB games have also built a strong partnership throughout the process, which involved correctly operating three key areas. According to McJenzie, these included the following:

Area one involved preparation for the project, where the teams meet internally to ensure that all the client’s needs and requests were delivered. The delivery methods were also agreed upon at this stage of the project. Senior management and stake holder management were also an important element to this process for both parties.

Area two involved implementation where Macquarie used a successful project management methodology based on years of communication history and expertise. Highly skilled staff were also involved in the set up process to provide technical assistance and support for the software hosting.

Area three involved assessment and review of the processes implemented, with key stake holders organising sign off to ensure that everything ran to plan within the project.

Overall, McJenzie said, "Macquarie Telecom took the time to listen to our needs so they could offer the appropriate solutions. They also gave us suggestions about what we might need in the future."

About Macquarie Telecom
Macquarie Telecom is Australia’s only integrated Managed Hosting, Cloud and Telecommunications Company focused solely on mid-size businesses, corporate IT and government. Working with and supporting some of Australia’s best-known organisations, Macquarie Telecom is a full service hosting provider offering managed dedicated servers, managed co-location, and managed private, hybrid and public clouds. Our fully owned, Australian-based data centres are the most secure and accredited data centres in Australia with ISO27001, PCI Compliance, DSD Gateway and ASIO Intruder Resistant accreditation. Macquarie Telecom’s offerings are underpinned by world-class customer care which is delivered by our fully owned and managed customer service centre, Macquarie HUB. Combining Business-Grade Full line (Voice, Data & Mobile) Telecommunications with Hosting services to offer truly integrated end-to-end communications solutions, Macquarie Telecom is best placed to help transition organisations to the new online NBN era, enabling greater agility and growth.

About EB Games
With over 300 stores nationally, EB Games is Australia’s leading computer and video games retailer, selling an extensive range of interactive software and console hardware such as Nintendo DS, Nintendo Wii, Playstation and Xbox 360.

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Marcus Rossato

Dennis Graham
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