“By applying a strategic approach to improving the impact of training with Metrics that Matter®, DAU has developed into one of the world’s most effective and efficient learning organizations," said Kent Barnett, CEO, KnowledgeAdvisors.
Chicago, IL (PRWEB) May 06, 2013
KnowledgeAdvisors, a leading provider of analytics solutions for talent development professionals, is pleased to recognize and congratulate its client, Defense Acquisition University (DAU), which was recently named the Best Overall Corporate University of 2013 by the Global Council of Corporate Universities.
The Global CCU Awards recognize the very best corporate universities that create value for people, business and society. A ceremony was held on March 13 at Microsoft Europe, and attracted ambassadors or representatives of the embassies of Brazil, Ghana, India, Indonesia, Malaysia, Namibia, Portugal, South Africa, Turkey and the United States, as well as of many directors of corporate universities from four continents, and personalities of the economic world.
DAU provides practitioner training, career management, and services to enable the Acquisition, Technology and Logistics (AT&L) community to make smart business decisions and deliver timely and affordable capabilities to the warfighter. Nearly 151,000 personnel comprise the workforce DAU is responsible to train.
DAU offers multiple programs, including: certification and assignment-specific courses for formal training, performance support via consulting, targeted training and Rapid Deployment Training, and knowledge sharing through on-line resources and communities of practice.
“One of the many keys to DAU’s success is its ability to measure the effectiveness of its training programs, monitor performance, and improve its curriculum,” said Kent Barnett, CEO, KnowledgeAdvisors. “By applying best practices in learning measurement and a strategic approach to improving the impact of training with Metrics that Matter®, they have developed into one of the world’s most effective and efficient learning organizations. DAU provides an exemplary model for corporate universities around the world.”
Measurement Approach: DAU has a very sophisticated process for measurement. It begins with a strategic vision and plan and a business model with integrated systems to support the plan. Through sophisticated data warehouses that merge learning measurement data, financial data and HR data, DAU spends 80 percent of the time on analysis for quality control, planning and forecasting and 20 percent of the time on data collection.
Measurement Successes: KnowledgeAdvisors learning analytics technology, Metrics that Matter® (MTM), is integrated into the DAU measurement process. MTM receives data feeds nightly from the DAU learning management system. This automated process enables the participants to have a survey ready for them 24 hours before the learning intervention concludes. Each week, MTM passes back to DAU an extract of data for DAU to import into its in-house data mart for further analysis.
Within two days of course completion, DAU analyzes results in a consolidated manner. Specifically, DAU focuses on quality, learning effectiveness, and job impact. DAU uses drill-down capabilities of MTM to view the data by region, career field and course.
The metrics from MTM are visible and used to manage the operation. Monthly rotational curriculum reviews and quarterly leadership meetings are two forums where the numbers are scrutinized. DAU uses a color-coded set of reports to identify job impact ratings by curricula to identify where improvement has occurred and corrective action is needed. Report cards are used to identify where there needs to be tighter linkage to business results, or where instructor performance was at, relative to a benchmark. DAU uses a ranking approach to sort data by graduation rates per initiative and link that to customer satisfaction scores to statistically correlate volume with value.
As a result of DAU’s measurement discipline, it has been the recipient of numerous awards, such as the Training Top 100 and the Corporate University Best in Class Award.
To learn more about DAU’s best practice approach to learning, check out its upcoming webinar with the Global Council of Corporate Universities on May 28. For more information, visit: http://www.globalccu.com.
Founded in 1999, KnowledgeAdvisors is the world’s leading provider of analytics solutions for talent development professionals. Our cloud-based talent analytics platform Metrics That Matter® helps businesses significantly improve the business impact of their talent development programs, and our consulting team provides measurement strategies to help optimize investments in human capital. To learn more, please visit http://knowledgeadvisors.com/.