Danvers, MA (PRWEB) May 03, 2013
Wireless Mobility Management pioneer Wireless Analytics today announced a two-year extension of their agreement to provide full lifecycle mobility management services for the North American division of a Fortune 500 company in the life sciences industry. At the end of the contract Wireless Analytics will have been working for over a decade with the client, whose representatives have requested the company name not be released.
The managed services contract extension also maintains Wireless Analytics’ record of 100% client retention throughout the company’s 10 year history.
“We’re looking forward to the continued relationship with this client,” said Erik Eames, CEO of Wireless Analytics. “It is a true testament to the value that we deliver every day that none of our clients have declined the opportunity to renew their contract with us.”
The life sciences company is using Wireless Analytics’ CLEAN Platform™ (Carrier Lifecycle Expense Analytics) to increase visibility into wireless usage and spending across the entire enterprise. Included in the CLEAN Platform™ are monthly reports of wireless voice and data usage, which have helped managers and wireless users to monitor their wireless spend and eliminate unneeded features from their plans. To further maximize savings, the company is also leveraging Wireless Analytics’ Monthly Rate Plan Optimizations, a proactive adjustment of users’ plans and features.
During the past eight years, Wireless Analytics has made continuous process and technology improvements to deliver on its value proposition. For instance, the online procurement portal within the CLEAN Platform™ streamlines device orders and ensures procurement approval processes are followed. More recently Wireless Analytics’ help desk services have been providing the life sciences company with kitting and fulfillment logistics for smartphones and iPads, and has rolled out a BYOD program for non-corporate owned devices. To ensure security and asset management controls, Wireless Analytics, working with its MDM partner MobileIron, provides complete mobile device management services to the company.
By leveraging Wireless Analytics’ full range of Business Process Outsource mobility management services, the company has been able to save over $10 million through direct savings and efficiency gains, without increasing headcount.
About Wireless Analytics
Supporting the mobile workforce since 2003, Wireless Analytics works directly with enterprise customers to make wireless mobile management easy and efficient, giving them the tools and support services to enable employees to work anywhere and anytime. Our CLEAN Platform™ (Carrier Lifecycle Expense Analytics) empowers businesses through easy access to wireless performance metrics and powerful online procurement, provisioning and asset tracking tools. Wireless Analytics partners with leading providers, such as Truphone, MobileIron and iPass, to offer tailored solutions for enterprise mobility. For three years running, Wireless Analytics has been ranked among the highest in customer satisfaction by AOTMP, a leading industry authority on telecom performance. To learn more, please visit http://www.WirelessAnalytics.com .