This upgrade will enable all not-for-profit agencies using the CounselorMax system to better service their clients said NeighborWorksAmerica CEO Eileen Fitzgerald.
Centereach, NY (PRWEB) May 08, 2013
Community Development Corporation of Long Island (CDCLI) has received a $100,000 contribution from Citi Community Development to upgrade the technology systems utilized in assisting clients affected by Super Storm Sandy and to create a model for disaster relief technology across the country.
In the weeks immediately following the storm, and to date, CDCLI’s newly established Sandy Housing Recovery Team has received dozens of calls a day from impacted individuals and families. The team provides resources and referrals and performs extensive tracking of information to ensure follow-up which results in long-term solutions for those serviced. Given the detailed nature of this process, CDCLI has determined the best option is to enhance its CounselorMax data management program which will best meet the needs of its Sandy clients.
“In line with CDCLI’s mission, we want to ensure that we provide tailored referrals for our most vulnerable populations, allowing us to monitor these outcomes closely. Having a robust data management system will be critical to our success in serving those individuals who remain heavily impacted by the storm, while allowing us to customize it for future disaster assistance efforts,” said Marianne Garvin, President and CEO of CDCLI.
“Since the immediate aftermath of Hurricane Sandy, Citi has consistently worked with our partners on Long Island to develop and support initiatives that reach deep into hard-hit communities and help connect residents and business owners with the resources they need to recover and rebuild,” said Eileen Auld, Regional Director, NY Tri-State Region, Citi Community Development. "New York is our home too, and six months after the storm, Citi remains committed to ensuring that we strategically dedicate resources that enable our fellow New Yorkers to rebound stronger than ever.”
Throughout the upgrade process, CDCLI will partner with NeighborWorks® America (NWA) to make the necessary upgrades to the Counselor Max System, which will afford the ability to track disaster service activities for clients, in addition to other, more standard services that may be in progress simultaneously. Additionally, CDCLI and NeighborWorks America will pilot a newly developed Client Action Plan module for Counselor Max which adds the benefit of tracking outcomes relevant to that Action Plan – which could assist a family in improving their long-term housing situations.
“This upgrade will enable all not-for-profit agencies using the CounselorMax system to better service their clients. Our goal is to utilize this as a pilot program which will allow NeighborWorksAmerica to replicate this important enhancement across the country to strengthen our data collection and assistance efforts in future disasters,” said NeighborWorksAmerica CEO Eileen Fitzgerald.
CDCLI and NeighborWorksAmerica expect the testing of the enhanced system to take approximately one year, before it can be expanded to other NeighborWorks affiliates across the United States.