With service staff in the field, simple administrative tasks can become complex and time-consuming, which can affect productivity, hurt service levels, and impact the bottom line.
ATLANTA, GA (PRWEB) May 07, 2013
ArcherPoint, LLC, a Microsoft Dynamics Gold ERP Partner specializing in Microsoft Dynamics NAV solutions and upgrades, announced it will partner with ExpandIT, a worldwide provider of solutions that extend the power of NAV’s internet and mobile capabilities, to present a Lunch & Learn webinar, “Mobile Service Management for Microsoft Dynamics NAV”, on May 15, 2013, at 2:00 PM ET.
“Companies with mobile service employees are concerned not only with providing excellent service, but also ensuring their time is being utilized to the fullest,” said Suzanne Scanlan, ArcherPoint Marketing Manager. “With service staff in the field, simple administrative tasks can become complex and time-consuming, which can affect productivity, hurt service levels, and impact the bottom line. ExpandIT’s Mobile Service Management can help companies with Dynamics NAV systems extend the productivity and efficiency of their staff in the field.”
Regardless of size, the key to mobile service staff delivering superior service efficiently is staying connected by using the right tools. In this webinar, ExpandIT’s Sheldon Adelson will explore how to increase productivity and customer satisfaction while reducing errors and costs, including:
- Speeding up billing cycles with customer sign-off and immediate invoicing on site
- Adding extra service calls by improving communications and reducing unnecessary trips to and from the office
- Speeding up jobs by providing instant access to all information from anywhere
- Minimizing billing errors by capturing job data at the source
- Eliminating manual entry of work orders and time sheet information
- Streamlining dispatching and scheduling
Visit the Events page on ArcherPoint's website for information on other events and the Resource Center for past event recordings.
About ArcherPoint, LLC
Founded in 2002, ArcherPoint, LLC is the largest Microsoft Dynamics Gold Certified Partner in the US, focused exclusively on Microsoft Dynamics NAV. ArcherPoint has pioneered the use of Agile, Scrum- based techniques for ERP implementations and continues to explore ways to deliver more value for less cost on Microsoft’s most popular ERP platform. For more information on ArcherPoint, contact Suzanne Scanlan at 866.343.4517, ext. 7133 or visit archerpoint.com.
For over 10 years, ExpandIT Partners worldwide have implemented profitable solutions that leverage your investment in your ERP system by expanding its use to the Internet and on the street on handheld computers and laptops. For more information, please visit http://www.expandit.com.
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