TDS® Introduces Live Chat for Sales, Service Assistance

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Connecting with the Sales and Service team at TDS Telecommunications Corp. (TDS®) just got easier. Now people looking for assistance can live chat with a TDS representative once a category is selected.

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Connecting with the Sales and Service team at TDS Telecommunications Corp. (TDS®) just got easier. Now people looking for assistance can live chat with a TDS representative once a category is selected. Instant online conversations will assist both new and existing customers in selecting products, making changes to their account, pricing, and billing.

TDS has representatives available to chat from 7 a.m. to 6 p.m. Central Standard Time, Monday through Friday. No additional software is required.

Today’s announcement gives customers another way to connect with TDS. Customers can also still reach TDS by phone, email or traditional mail, if they prefer. For more details, click to chat, call 888-CALL-TDS or visit http://www.tdstelecom.com.

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TDS Telecommunications Corp. (TDS®) is the seventh largest local exchange telephone company in the U.S. Headquartered in Madison, Wis. It is a wholly owned subsidiary of Telephone and Data Systems, Inc. For 44 years, the company has been connecting people with high-speed Internet, phone, and TV entertainment services in over a hundred rural, suburban, and metropolitan communities across 32 states. Today, TDS has nearly 1 million customer connections in service and 2,900 employees. Business customers select from the latest technologies, including: VoIP (managedIP Hosted) phone service, dedicated high-speed Internet and hosted-managed services. Visit tdstelecom.com or tdsbusiness.com for more information.

TDS Telecommunications Corp. also manages the operations of TDS Hosted & Managed Services, LLC (TDS HMS) which consists of OneNeck IT Services Corp., Vital Support Systems, and VISI Inc. TDS HMS is a wholly owned subsidiary of Telephone and Data Systems Inc. The business unit is growing rapidly; now employing more than 500 people throughout the U.S. TDS HMS companies specialize in engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud™ enterprise cloud services. TDS HMS owns and operates Tier 3 data centers in Iowa, Minn., and Wis. Visit oneneck.com, vitalsite.com, visi.com, and reliacloud.com for more information.

Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 500® company, provides wireless; broadband, TV and voice; and hosted and managed services to approximately 7 million customers nationwide through its business units, U.S. Cellular, TDS Telecommunications Corp., and TDS Hosted & Managed Services. Founded in 1969 and headquartered in Chicago, TDS employs more than 12,300 people. For investment information, visit teldta.com.

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Cindy Tomlinson