Featured on National Call Center Site Tour 2013

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Online window covering store and CEO, Jay Steinfeld share how to use company culture to impact a contact center’s bottom line on May 31, 2013 in Houston, TX.

News Image Call Center Training Day 2013 is coming! (, the world’s largest online custom window covering store, is opening its doors to welcome contact center executives for the Call Center Site Tour on May 31, 2013.

The Houston-based e-commerce company, known for its unique and profitable company culture, is featured in the latest national stop of the tour entitled: “Improve Continuously: Using Company Culture to Impact Your Bottom Line”.            

Contact center executives and other attendees will join founder and CEO, Jay Steinfeld and team on an interactive tour of the facility and call center best practices.    

The full-day site tour program includes discussions on some of the biggest challenges successful call centers face today: from employee engagement, process improvement, the use of Social Media and metrics to how to re-think your sales and service approach.

Other Call Center Site Tour featured speakers from include: COO Stephen Riddell, Director of Operations Martin Claggett, Online Marketing Director Stephanie Pertuit and PR Manager Katie Laird.

Learn more about the Call Center Training Day and office tour on May 31, 2013 by visiting and register your team today!

ABOUT BLINDS.COM, owned by Global Custom Commerce, is the largest online window covering store in America, covering over a million windows a year since 1996. With a cutting edge online ordering system and ‘The Window Shopper’ augmented reality shopping iPhone app, makes ordering custom blinds, shades, shutters and draperies a no brainer with huge savings and selection. offers installation videos, award winning customer service and a SureFit Guarantee to make buying blinds online surprisingly easy and stress-free. Go online to to shop or call 1-800-505-1905 to speak to one of 100+ blinds experts.

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