Jagged Peak Recognized in Gartner’s Magic Quadrant for eCommerce for its EDGE™ Platform

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The study evaluates vendors on completeness of vision and ability to execute.

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...the fact that our customers’ input is considered in the evaluation underscores that we are on the right track in delivering what our customers want and need...

Jagged Peak, Inc. (OTC BB: JGPK), a leading provider of enterprise-class eCommerce solutions and supply chain services, announced today that technology research and advisory firm Gartner, Inc. has positioned EDGE in the just-published Magic Quadrant for eCommerce report.*

“We are honored that the EDGE eCommerce platform has once again been recognized in this key barometer of eCommerce solutions,” says Jagged Peak CEO Paul Demirdjian. “In addition to evaluating the platform’s features and functionality, we believe the fact that our customers’ input is considered in the evaluation underscores that we are on the right track in delivering what our customers want and need, from functionality to delivery to ongoing support.”

The cornerstone of Jagged Peak’s solution is EDGE™. It is an enterprise-scale, cloud-based eCommerce platform (ECP) and order management system (OMS) that supports omnichannel retail and multi-channel B2B and B2C online sales. EDGE provides real-time order visibility throughout the entire order life cycle across multiple business units, distribution channels and trading partners. With true “buy anywhere, fulfill anywhere, return anywhere” capabilities, EDGE has robust native functionality to deploy and manage the front-end website and all of the back-office operations. On the front end, it enables clients to deploy world-class web stores that deliver higher conversion rates, average order value and repurchase frequency. On the back end, EDGE is a powerful distributed order management system that aggregates all types of order formats from multiple sources and sites, consolidating everything in a common environment so the entire order life cycle can be managed in real time across one or multiple fulfillment locations. Jagged Peak also provides optimized order fulfillment delivered through its configurable FlexNet™ warehouse network that operates on the EDGE platform with a fully integrated WMS and TMS.

Inclusion criteria for this prestigious study encompasses market share, revenue, number of clients, types of products or services, target market or other defining characteristics that help narrow the scope to just those vendors that Gartner considers to be the most important or best suited to address client needs in the category. Research activities include vendor briefings, surveys, vendor-provided references, industry contacts, client interviews and input from Gartner analysts. They also leverage public sources, such as the U.S. Securities and Exchange Commission filings, articles, speeches and published papers. Teams of analysts collaborate to evaluate and score each vendor using weighted criteria. The resulting scores are used to generate a Magic Quadrant. The Magic Quadrant is published as a research document that explains the vendor positions and ratings, as well as new developments in the market, and thus provides a context in which to use the models. During this step, the research undergoes rigorous internal peer review and validation followed by a factual review by the vendors included on the Magic Quadrant.

*Gartner, Inc., Magic Quadrant for E-Commerce, Praveen Sengar, Gene Alvarez, Chris Fletcher, May 8, 2013.

About Jagged Peak

Jagged Peak is a leading eCommerce solutions provider with software and services that enhance the scalability, flexibility and profitability of multi-channel online businesses. Its cornerstone technology is EDGE---an enterprise-class eCommerce platform that includes a full-featured eCommerce Platform (ECP) and robust Order Management System (OMS) as well as a Warehouse Management System (WMS) and Transportation Management System (TMS). These platform elements can be deployed alone or together through a license or SaaS delivery model to form an end-to-end, web-based software suite that integrates the entire order life cycle with visibility across business units, distribution channels and trading partners---all while enabling the client to have complete control of its online brand. Combining its technology with a comprehensive array of eMarketing, customer support and IT professional services along with "anytime, anywhere" order fulfillment through its FlexNet warehouse network, Jagged Peak offers a rare and uniquely holistic approach to eCommerce. Jagged Peak's blue chip client roster includes numerous global consumer brand companies. For more information, please visit http://www.jaggedpeak.com.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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