Elmhurst, New York (PRWEB) May 16, 2013
TVR Communications is proud to announce Patient Experience Leader Melissa Minkow has received the 2013 Spotlight Award from Recognition Professional International (RPI). The Spotlight Award is given annually to professionals who demonstrate leadership as well as “go above and beyond to spread the importance of employee recognition in the workplace.”
Melissa “lives and breathes advocacy for the Recognition Field” stated RPI. “Her passion for improving recognition efforts within the healthcare industry and her own organization are obvious. Melissa advocates for the connection between employee recognition and the patient experience.”
Frank Forte, Vice President of Business Development, TVR Communications, stated, “We’re very honored to see Melissa recognized by RPI with the Spotlight Award. RPI is at the forefront of workforce recognition, dedicated to providing best practices, education and research. Melissa is a strong supporter of the value of employee recognition and its positive effects on satisfaction and productivity. She is the perfect choice for this recognition, as she embodies the spirit of this award.”
Ms. Minkow speaks nationally on the topic of employee recognition and the patient experience. Throughout her career, she has focused on increasing patient satisfaction, clinical process improvements and hospital HCAHPS. She is a Patient Experience Leader for pCare and leads its Interactive Adoption Process.
pCare has been enhancing the patient experience for over 60 years, providing Interactive Patient Systems and related services to millions of patients and 300+ hospitals. pCare interactive patient systems deliver personalized education content, on-demand entertainment, real- time EMR integration and in-stay feedback that improves Quality Outcomes, HCAHPS, and Meaningful Use compliance. http://www.pcareinteractive.com
About Recognition Professional International (RPI):
Recognition Professionals International (RPI) is the only professional association at the forefront of workforce recognition through its sole focus on recognition innovations and education as a systematic method for improvements in the workplace. RPI is endorsed by top authorities in the industry, has an impressive membership of Fortune 500 organizations, and is the only association offering Certified Recognition Professional (CRP) courses.